Accounts Receivable Manager
Talent Acquisition Business Partner
- Full Service Division
About the role
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- Leading a team, instilling a strong customer centric, “can do” culture within a highly motivated team
- Managing a sizable team and process ready to respond to the growth driven demands of the organisation
- Delivering a positive customer experience, enhancing the reputation of ICON and the GBS Accounts Receivable function
- Ensure delivery of team performance in respect to set targets
- Deliver a readily scalable team structure and associated processes to efficiently manage workload growth from existing departments and business units, as well as from new acquisitions
- Management, development and motivation of staff, including some in satellite offices
- Develop a team culture of “can do” and constant process improvement as well as searching for increased efficiency and ready adaptation to align to the evolving demands of the wider organization
- Effectively manage Days Sales Outstanding (DSOs), notwithstanding the challenges of a more demanding commercial environment
- Manage an efficient billing process, minimizing lags between occurrence of operational activity and receipt of invoice by customer
- Coordination and management of customer reque3sted audits, minimizing disruption to daily operations while presenting a company enhancing experience for the customer
- Ensure team builds and maintains effective relationships with all stakeholders
- Delivery of all required audit (both internal and external) documentation and ensuring full and effective compliance with any SOX requirements
- Recognize, exemplify and adhere to ICON’s values which center around our commitment to people, clients and performance
- Manage, develop and strengthen the directly reporting Supervisors, ensuring that they in turn similarly manage their reports. This includes: people management, performance management, employee relations, training & development, succession planning
- Bachelor’s Degree in finance or accounting, strongly preferred (but equivalent work experience without Bachelor’s Degree will be considered as well)
- Minimum 5-7 years of related experience required
- Minimum 2 years of supervisory/management experience required
- Experience in shared services and/or management of a diverse customer base
- Experience in team management and development, preferably including management of staff located in satellite offices
- Experience in high volume, multiple contracting entity billing environments
- Experience in reporting metric driven performance analysis
- Experience with large ERP financial systems. Oracle Financials experience is desirable but not required.
- Ad-hoc travel required, about 10%
Application process
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Remember: this is our first time meeting you. Read the job description and highlight on your CV those experiences that we should learn about.
One of our experienced recruiters will read your profile and determine if you're fit for the role and the company. We are aware of instances where fake recruitment text messages and emails that can appear to come from ICON have been received by individuals. Always delete suspicious text messages or emails. Never give out personal financial information.
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