Portal Administrator
About the role
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- Recognize, exemplify and adhere to ICON’s values which centre around our commitment to people, clients and performance.
- Drive portal creation, design and maintenance ensuring best practices are maintained and emphasis placed on quality and consistency.
- Constantly improve and streamline the process for creating and delivering web portals.
- Contribute to process improvement and product enhancement, with a focus on streamlining ICON/Firecrest processes and meeting client needs.
- Take ownership of portal tasks and constantly strive to provide the most innovative and user friendly solutions.
- Collaborate with Web Developers to ensure customer portals are visually appealing and easy to navigate and use.
- Assist IT and Software teams with delivery of new products and features.
- Follow the best practices and guidelines of seniors on the team.
- Other duties as assigned.
- Prior experience using HTML/HTML5, CSS.
- 1+ year’s experience in a customer focused role.
- A methodical approach to problem solving and strong communication skills.
- Willingness to assume individual responsibility for own deliverables.
- Demonstrated ability to work to tight deadlines.
- Good team player, with exceptional attention to detail.
Application process
Once you find a job opening that fits your skills and interests, you can create an account, apply and check back on the progress of your application or apply for other roles. Once your application has been received, a confirmation email will be sent to your email.
Remember: this is our first time meeting you. Read the job description and highlight on your CV those experiences that we should learn about.
One of our experienced recruiters will read your profile and determine if you're fit for the role and the company. We are aware of instances where fake recruitment text messages and emails that can appear to come from ICON have been received by individuals. Always delete suspicious text messages or emails. Never give out personal financial information.
Reasonable AccomodationsDay in the life
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