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Receptionist

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About the role

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Receptionist, Marlow
6 month fixed term contract
Part-time hours from 7.45 am to 12.30pm. Monday to Friday.
 
This is an exciting opportunity to work within a fast paced, busy environment for a leading global provider of outsourced development services to the pharmaceutical, biotechnology and medical device industries. The Receptionist will assist in operation of switchboard and ensure reception is covered at all times and carry out administrative functions to maximize efficiency within the company.
 
Overview of the role
  • Answer all incoming calls in a pleasant manner and transfer or redirect as appropriate.
  • Distribute and handle all incoming and outgoing post.
  • Record fully, details of any messages to be retained for personnel and pass on when appropriate including faxes.
  • Handle inbound/outbound courier packages by tracking, logging, dispatching as required.
  • Assist with the management of the absence hotline mailbox and forward messages to managers as required.
  • Assist with programming of security cards.
  • Maintain and update on a weekly basis the MyICON Phone List, using as a reference the Starters/Leavers/Transfers/Promotions Spreadsheet issued by HR. 
  • Maintain records of courier/taxi/chauffeur bookings and florist orders.
  • Code and prepare for approval invoices relating to courier/taxi/chauffeur/florist bookings and orders.
  • Monitor and forward to staff received faxes of Main and Administration Faxpress Inboxes.
  • Assist, if required, with the coordination of the clinical weekly travel plan.
  • Assist with the administration of services of the external archive provider.
  • Assist with general administrative duties and responsibilities of the Administration Team, if required.
  • Keep the person to whom the Receptionist reports to informed of any administration issues within the department which require attention.
Role Requirements
  • Friendly, professional front of house style.
  • Confident and good oral and written communications skills.
  • Computer experience/general keyboard skills.
  • Helpful telephone mannaer
  • Calm and able to multitask
Benefits of Working in ICON
 
Other than working with a great team of smart and energetic people, we also offer a very competitive benefits package.  This varies from country to country so a dedicated recruiter will discuss this with you at interview stage.
 
We care about our people as they are the key to our success. We provide an open and friendly work environment where we empower people and provide them with opportunities to develop their long term career.   
 
What’s Next?
 
Following your application you will be contacted by one of our dedicated recruiters and if successful we will be able to provide you with more details about this opportunity.
 
ICON is an equal opportunity employer -  M/F/D/V and committed to providing a workplace free of any discrimination or harassment.
 
We welcome your application for the role as early as possible.  Closing date for this role is 11 October. 
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