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SSU Group Leader

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About the role

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“At ICON, it's our People that set us Apart”
 

Are you passionate about improving the quality of human life? If so, we invite you to join us in creating a healthier world tomorrow.

 

ICON is a global provider of outsourced development services to the pharmaceutical, biotechnology and medical device industries. We specialize in the strategic development, management and analysis of programs that support Clinical Development - from compound selection to Phase I-IV clinical studies.

 

We started as a team of 5 members in 1990 & today we are ranking at top 4 worldwide based on revenue of 2015. Currently we have 12200+ employees across the globe. ICON is a $1.575bn company having its presence across 89 offices in 37 countries.

 
  • Job Title                                                 : SSU Group leader
  • Reporting to                                         : Director
  • Type of Employment                          : Full Time
  • Location                                                 : Trivandrum  
  • Salary                                                     : The best in the Industry
  
Position summary
 

Responsible to coordinate, manage and facilitate the activities related to the completion of Critical

Document Package (CDP) and the IP release checklist (SST004-SOP-F01) in accordance with ICH

GCP guidance and all applicable regulations, laws, ethical standards, other guidelines, sponsor

requirements; and to ensure that the overall process is focused on quality, efficiency and cost

containment for a particular region / sub division within the CDP group, under the general guidance of

Mgr/Sr. Manager – Central Services or Designee.
 
 Responsibilities:

*Recognize, exemplify and adhere to ICON's values which centers around our commitment to People,

Clients and Performance.

*As an Assistant Manager, the employee is expected to recognize the importance of and create a

culture of process improvement with a focus on streamlining our processes adding value to our

business and meeting client needs.
*Travel (approximately 25%) domestic and/or international

*Line management of dedicated team of Study Start up Associates – CDP Reviewers.

*Ensure that Study Start up Associates – CDP Reviewers adhere to the job functions/responsibilities

detailed on their Job Description.

*Ensure that all CDP documents which are reviewed are complete, consistent, current and in

accordance with ICH GCP guidance and all applicable regulations, laws, ethical standards, other

guidelines and sponsor requirements.

*Regularly liaise with in-country SSU Managers for matters related to the CDP submission/approval

process and outcome of CDP reviews, individual SSUA performance and any other applicable matters

related to the start-up process.

Review and analyse data entered in the Global CDP Approval Tracker. Analyse root cause of findings

and propose/initiate actions for improvement.

Drive cycle time acceleration through careful planning and clear communication of expectations.

Maintain pre-determined approval/rejection rate per sponsor per CDP and/or 1572 Revisions

Provide training to EC/IRV - CDP Reviewers.
*Provide financial oversight to ensure appropriate profitability

Read, ensure understanding and adhere to all assigned ICON SOPs and working procedures

*Ensure all work performed is of high quality, compliant with Good Clinical Practice, ICH Guidelines

and all applicable laws and regulations

*Complete all assigned training and courses in the ICON Training Management system (iLearn);

ensuring that mandatory courses are all completed before the designated date and that the required

system specific training has been completed for current studies

*Observe the regulatory and EC/IRB environments to remain current with the regulatory and EC/IRB

environments and work with in-country SSU managers to ensure EC & Regulatory requirements at the

country level are maintained current.

*Liaise with other managers within Clinical Operations to improve the effectiveness of the organization

*Participate in business development activities and client meetings by assisting in the preparation and

presentation of Clinical Operations information in Bid Defense meetings, Kick-Off meetings and

business proposals

*Maintain confidentiality of management and personnel information, as appropriate

*Ensure team compliance with ICON systems and procedures
*Monitor and manage staff workload to optimize resource utilization

*Effectively manage staff through open and timely sharing of information, regular performance review

and feedback, and setting of clear goals and objectives. Ensure individual and team achievements

are appropriately recognized
Represent Clinical Operations in sponsor and internal audits

Perform tasks and duties as assigned by Senior Management

 
SUPERVISION
 

*Manage local CDP teams to ensure project objectives are met within budget and agreed timelines (2

days for completed CDP documents)

*Effectively manage work priorities of self and direct reports, delegating responsibilities where

appropriate.

*Responsible for administrative management of team including on time completion of time-sheets, i-

Learn courses, and leaves

*Provide mentoring and training to staff ensuring that all necessary training is provided according to

job title; act as a role model to team members

*Perform interim/annual performance appraisal of assigned team members and identify gaps and

propose development plans

Assist with training for other departments as Clinical Operations representation, as necessary 

 
Experience and Qualification
 

 To perform this job successfully, an individual must be able to perform each essential duty

satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability

required. Reasonable accommodations may be made to enable individuals with disabilities to perform

the essential functions.

APAC: In depth proven clinical research industry experience. Supervisory experience including

management of team, resource planning, staff recruitment, performance evaluations, career

development and training.

Effective prioritization skills and ability to multi-task with meticulous attention to detail

Ability to liaise successfully with all levels of management at ICON, vendors and clients

*Deep knowledge of good documentation practices
Good understanding of country level regulatory and ethics environment

Background/experience and demonstrate abilities in process mapping/ gap analysis and process

improvement.
Affinity for metrics and be data driven
Fluency in data extraction and interrogation

*Thorough knowledge of ICH, ISO, GCP and other relevant regulations for the conduct of clinical trials

related to pharmaceuticals, biologics, medical devices, and combination products

Highly developed problem solving skills
Strong written and oral communication skills.
Proven leadership skills.
Ability to work within a team environment.
Ability to manage competing priorities in a changeable environment.
Ability to handle stressful situations and deadlines.
Excellent interpersonal skills.

Due to the nature of this position it may be required for the employee to travel. Therefore, depe

 
 
 

Bachelor’s degree, or local equivalent, in life sciences, medicine or related discipline

 
 
Benefit Working with ICON:
 

Other than working with a great team of smart and energetic people, we also offer a very competitive salary and benefits package that includes an excellent pension scheme, private health care, and life assurance and staff recognition schemes. This varies from country to country so a dedicated recruiter will discuss this with you at interview stage. 

 
 
 
PROCESS
 
Technical and competency selection:
 

When you spot an opportunity you’re interested in and submit an application, one of our Talent Acquisition Specialists will contact you to evaluate your suitability for this position, as well as for other openings within the business.

The evaluation will look at your technical skills and your competencies – for example, delivering excellence.

 
Interview
 

After this, we’ll let you know if we’ll be progressing with your application. If you have been successful at this stage, we will talk you through a telephone interview. This will then be followed by an interview with our Hiring Manager, either face to face or by tele-conference.

 
Offer
 

If you’re successful, we will notify you with details of the offer, talk you through our culture and values, answer any questions you may have – and above all, welcome you to the ICON team.

 

Interested candidates please send your updated cv in to jananee.prabakar@iconplc.com

 
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