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Associate Director, Quality Services

Netherlands-Amsterdam; Germany-Munich; Sweden-Stockholm
Reference: 018091
This vacancy has now expired.


Associate Director, Quality Services

Location: The Netherlands, Sweden or Germany homebased


Mapi is the leading patient-centered research company serving academia, life science researchers, and the pharmaceutical industry. Our commitment to patients is reflected through our wide range of services, including Real World Evidence, HEOR, Linguistic Validation, Global Market Access, and our Mapi Research Trust.  Working within our Real World Evidence team, you will work with a team of professionals who provide strategic and operational expertise in the design and conduct of Post-Approval and commercialization programs for Pharmaceuticals, Biologics and Medical Devices. 


Combining the industry’s oldest and most experienced Clinical Outcome Assessments (COA) consultancies (Mapi & Oxford Outcomes), within ICON Commercialisation and Outcomes, and with access to more combined COA experience than all other CROs and consultancies,  Mapi can offer fantastic career opportunities. We provide a dynamic, stimulating and rewarding working environment for ambitious and passionate individuals looking to join a global, world-class consultancy business.



Your Responsibilities and Accountabilities:


Mapi is searching for an Associate Director, Quality Services to join our EU team homebased in either Germany or Sweden!  The Associate Director, Quality Services has the responsibility for the oversight and conduct of quality activities for their assigned clients and will act as a Qualified Person.  The role also ensures adherence to current GMP's and participates in business development activities.



  • Act as Head of Quality/Qualified Person for Clients
  • Prioritizing and manage client projects, including managing client relationships and budgets.
  • Prepare, assist and lead agency and client audits, all the while maintaining a positive working relationship.
  • Identify client issues and develop effective strategies
  • Maintain current GMP knowledge, as well as global awareness of quality issues and other regulatory agency approaches
  • Identify business development opportunities, participate in or conduct potential client consultation
  • Responsible for managing project workflow including prioritizing project objectives, and establishing timeframes for projects with clients.  Responsible for overseeing progress and completion of projects with project team members, ensuring timeframes and deadlines are met.

You will have:

  • Previous experience as Qualified Person
  • Previous experience in a quality consulting role.
  • Experience in business development specifically developing and executing strategies.
  • Innovative strategic planning and excellent problem solving skills
  • Distinguishes between good practice and regulatory requirements. 
  • Applies knowledge into practice on-site
  • Strong knowledge of a variety of computer programs including MS Office, Adobe Acrobat


Educational Requirements:

  • Completion of a life sciences degree (BSc, MSc)


Next Steps:


Following your application you will be contacted by one of our dedicated recruiters and if successful we will be able to provide you with more details about this opportunity.


ICON Plc is an equal opportunity employer - Minorities/Females/Disabled/Veterans and committed to providing a workplace free of any discrimination or harassment.



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