Associate Outcomes Researcher

ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations.

With our patients at the centre of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.

Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.

The successful person can be based anywhere in Europe

Home or office based

Mapi Research Trust (MRT) is a non-profit organization dedicated to improving patients' quality of life by facilitating access to Patient-Centered Outcome (PCO) information. We promote scientific approaches in the PCO field and encourages exchanges between academics, pharmaceutical companies, and international organizations around the world in the service of incorporating the patient's voice into every step of the development process of new treatments.

Within the Author Collaboration Unit of the Trust, the Associate Outcomes Researcher is responsible for handling data about COAs (Clinical Outcomes Assessment). Most of the work is about identifying COA sources, searching COA scientific information, assessing and checking data quality, scoring data according to defined criteria, giving support and coordination on data entry.

The Associate Outcomes Researcher is providing experienced administrative support to the teams with emphasis on identifying, describing, entering and checking COA data, ensuring best practices are implemented timely, govern quality of data and seeks remediation of issues.

If you are looking to join a company that will offer you a strong support network with an inspiring and motivating working environment, then this is the job for you.

To be successful, applicants must be able to demonstrate drive, passion and a strong sense of team working. You will have significant experience in COA, Outcomes Research, or related services/industry. Successful candidates will also possess great communication skills and be comfortable managing a variety of tasks at one time.

Key Responsibilities:

• To analyze the COA market to identify key assessments and develop and refine existing scoring criteria
• To assist in the identification of relevant COA sources,
• To search COA and related information and liaise with appropriate parties
• To assess and check data quality, score data according to defined criteria
• To assist in the processing of data of COAs, tracking, quality control
• To proactively facilitate project teams with progress tracking by updating the COAs, and addressing any discrepancies with minimal supervision
• To independently and proactively run, review and analyze for accuracy and work with the project teams to ensure updates are completed correctly
• To serve as the primary lead in the coordination of meetings/attend the meetings, preparation activities and the generation of meeting agenda and minutes with minimal to no supervision and regularly attend and contribute to project specific and departmental meetings
• To work in collaboration with internal and external colleagues to meet project objectives, timelines, and budgets, where appropriate
• To effectively anticipate the needs and require minimal oversight/instruction for tasks
• To proactively create study templates, tools, and tracking methods
• To demonstrate resourcefulness, make appropriate use of available technology and tools in seeking and implementing solutions
• Develop, maintain and produce metrics and support various functions
• Educate the business, at all levels in the organization, on data quality issues
• To constantly strive for more efficient and accurate reporting by increasing accurate data sources and reducing data quality issues
• Take responsibility for the management, prioritization, and execution of multiple data requests, both on an ad-hoc and ongoing basis, maximizing the utilization of existing resources.
• Validates the quality of the data as part of their role.
• Communicate clearly and effectively with all level of the business (internally and externally).
• As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.
• Prioritizing deliverables appropriately.
• Strong excel skills
• Excellent communication skills, with the ability to simplify and explain complex problems to stakeholders of all levels across multiple functions.
• Self-starter who can work with minimal supervision
• Strong leadership, influencing, and motivational skills
• Excellent communication skills
• Fluency in English both verbal and written
• Analytic, problem-solving focus
• Focus on continuous improvement

Education, skills and experience required

• 3 years or more of experience in COA market and/or pharma industry.
• Bachelor's degree in related field or equivalent experience
• Experience in marketing and market analysis
• Project management and coordination

Benefits of Working in ICON:

Our success depends on the knowledge, capabilities and quality of our people. That's why we are committed to developing our employees in a continuous learning culture - one where we challenge you with engaging work and where every experience adds to your professional development.

At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs. In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.