Project Coordinator

Author Collaboration Project Coordinator

Location: Lyon, France *LI-MB1

Are you looking for a position where you can change peoples lives for the better? If yes, this is a phenomenal opportunity - apply to start the new journey.

Mapi Research Trust (MRT) is a non-profit organization dedicated to improving patients’ quality of life by facilitating access to Patient-Centered Outcome (PCO) information. We promote scientific approaches in the PCO field and encourages exchanges between academics, pharmaceutical companies, and international organizations around the world in the service of incorporating the patient’s voice into every step of the development process of new treatments. You will provide customers (Pharmaceutical companies, e-vendors and Academics from scientific community) information on instruments/COAs (Clinical Outcomes Assessment) via our platform searching for the relevant information in given timeline and utilizing various sources.

THE PRIMARY RESPONSIBILITIES:

• Centralization of data on instruments found in various sources
• Selection of instruments to be entered in our COA database
• Contact of instruments Developers
• Creation of new entries/Update/Quality check data 
• Creation/update of documents/templates related to instruments
• Answer to databases’ users questions about user experience
• Search for scientific publications and order articles
• Liaison with team members and external resources
• Report: create/update tables and dashboards
• Recognize, exemplify and enforce to ICON's values (MRT’s single largest sponsor) which center on our commitment to People, Clients and Performance.

KNOWLEDGE / SKILLS / ATTRIBUTES: 

• Customer service skills, including ability to communicate clearly and positively with clients (clarifying by questioning and reformulating) and resolve customer issues or complaints. The customer also being internal MRT users.
• Ability to qualify and formulate the need and requirement
• Ability to present information effectively, clearly, and concisely 
• Fluency in English (written/oral)
• Search, find, evaluate relevance of, analyze, interpret, summarize, and compile data from various research sources
• Prioritize and organize multiple simultaneous tasks to ensure timely and accurate completion. Requires effective use of organizational and time management skills. Ability to propose different scenarios according to the priorities
• Work with minimal supervision and demonstrate appropriate initiative when making decisions and problem-solving. Demonstrate flexibility and an open-minded approach to task completion
• Excellent ability to present information effectively, clearly, concisely and positively both orally and in writing (instructions, procedures, guidelines, work note, work documents, training session, marketing documents…)
• Carry out instructions furnished in written or oral form, with attention to detail
• Understand, apply, and use personal computers and various software applications (e.g. OUTLOOK, WORD, EXCEL, PowerPoint, Acrobat, etc.), and browse the Internet (visible and invisible web)
• Effectively work independently, as well as part of a team and with a diverse group of individuals in an international context
•  Ability to maintain confidentiality of information regarding company financial and other information
• Establish and maintain cooperative working relationships with others contacted in the course of work; teamwork and consensus-building skills, sharing of useful information and experience
• Ability to spot issues related to projects or organization, propose corrections or escalate to management team
• Experience with medical terminology and/or within research/clinical settings desirable

NEXT STEPS:

Following your application you will be contacted by one of our dedicated recruiters and if successful we will be able to provide you with more details about this opportunity.

Mapi Research Trust and ICON Plc are equal opportunity employers - Minorities/Females/Disabled/Veterans and committed to providing a workplace free of any discrimination or harassment