Business Analyst job in

This vacancy has now expired. Please see similar roles below...

POSITION SUMMARY

The Business Process Analyst is responsible for mobilizing, maintaining and improving business processes for clients and ICON. The Analyst will enable oversight of the business through a metric orientated approach. Working across multiple departments and divisions, this role will enable repeatable and scalable process, reporting and technology solutions within a structured controlled environment.

The Business Analyst will be part of an exciting new and growing team created to deliver Robotic Process Automation (RPA) at ICON. You will be responsible for investigating and analysing business activities and processes as a key step in the automation cycle. The BA will be exposed to continual growth opportunities whilst working with business representatives, process owners, end users and IT experts to support successful delivery and benefits realisation.

JOB FUNCTIONS/RESPONSIBILITIES

*Recognize, exemplify and adhere to ICON's values which center around our commitment to People, Clients and Performance.

*As an Analyst, the employee is expected to recognize the importance of and create a culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.

*Assess, define and support the delivery of new process, reporting and technology solutions for clients and ICON.

*Evaluate the options and impact of system, process or data change requests from clients or internally

*Developing the required process maps, business practices and relevant tools and templates to operationalize the processes

*Work closely with the Portfolio/Study teams on effect of system changes to downstream processes

*Liaise cross functionally and cross divisionally ensuring interdepartmental and interdivisional impacts are understood and fully assessed

*Develop solutions to enable visibility and improvements to the overall health of partnerships and internally at ICON (i.e. End to End Process Development, Metric Reporting, Technology Solutions)

*Develop innovative solutions and process improvements in a fast changing environment

*Point of contact within the business for technical delivery teams (internal and external)

*Responsible for lessons learned collation and action plan implementation

*Maintain a consistent reporting and data quality approach

*Define and support the delivery of the data quality rules and checks that need to be implemented to enable high quality reporting

*Ensure timely provision of data and reports to internal and external clients

*Support a structured Change Control Process

*Participate in internal Change Control Process for technology and process solutions that aligns with existing SOPs, processes and client practices within this area

*Working alongside the relevant teams, ensure activities relate to process or reporting changes are accurately estimated, costed and contracted

*Proactively identify areas for process and technology improvements, with a focus on reduced costs/increased margin

*Maintain an appropriate level of knowledge and understanding regarding project issues with the ability to understand and engage in the details to enable process improvements or data and technology solutions

EXPERIENCE, SKILLS, KNOWLEDGE REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

US/LATAM/CAN: a minimum of 8 years with significant proven clinical research industry experience

EU/APAC: significant proven clinical research industry experience

In depth proven experience in project management, clinical research and drug development

Prior experience in either a CRO, Biotechnology or Pharmaceutical Company

Proven experience in either Clinical System Implementation, Change Management or Business Process Improvement

Excellent organizational and communication skills

Good interpersonal skills and the ability to appropriately interface with all levels of management, including executive management

Key Competencies

Critical thinking and problem solving skills

Planning and Organizing

Decision making

Communication skills

Influencing and leading

Delegation

Team Work

Negotiation

Conflict Management

Due to the nature of this position it may be required for the employee to travel, Therefore, depending on the employee’s location, the employee may be required to possess a valid Driver’s license

EDUCATION REQUIREMENTS

Bachelor’s degree or local equivalent, in health sciences or related discipline

Application process

Once you find a job opening that fits your skills and interests, you can create an account, apply and check back on the progress of your application or apply for other roles. Once your application has been received, a confirmation email will be sent to your email.

Remember: this is our first time meeting you. Read the job description and highlight on your CV those experiences that we should learn about.

One of our experienced recruiters will read your profile and determine if you're fit for the role and the company. We are aware of instances where fake recruitment text messages and emails that can appear to come from ICON have been received by individuals. Always delete suspicious text messages or emails. Never give out personal financial information.

Reasonable Accomodations

List #1

Day in the life

Shining a Light on Endometriosis Awareness Month

Teaser label

Inside ICON

Content type

Blogs

Publish date

04/18/2024

Summary

Endometriosis Awareness: A Vital Cause In March, ICON, through its Networking Organization for Women (NOW) employee resource group, joined the global effort to raise awareness about endometriosis

Teaser label

Endometriosis Awareness Month sheds light on this often-misunderstood condition affecting millions worldwide.

The Role of Data Management in Clinical Trials

Teaser label

Industry

Content type

Blogs

Publish date

04/18/2024

Summary

Introduction to Data Management in Clinical Trials In the field of clinical research, data management plays a crucial role in ensuring the success and accuracy of clinical trials. Clinical trials

Teaser label

This blog examines the critical role of data management in clinical trials.

Navigating the Clinical Research Supply Chain

Teaser label

Industry

Content type

Blogs

Publish date

04/12/2024

Summary

Introduction to the Clinical Research Supply Chain The clinical research supply chain plays a crucial role in the successful execution of clinical trials. It encompasses a complex network of activ

Teaser label

Discover the intricate workings of the clinical research supply chain in this comprehensive guide.

View all

Similar jobs at ICON

Director, Pharmacology - Remote East Coast

Salary

Location

United States

Department

Medical Affiars & Medical Writing Roles

Location

United States

Remote Working

Remote

Business Area

ICON Strategic Solutions

Job Categories

Medical & Scientific Affairs

Job Type

Permanent

Description

At ICON Strategic Solutions, it's our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patient

Reference

2023-107287

Expiry date

01/01/0001

Read more Shortlist Save this role

Site Management Associate

Salary

Location

Argentina

Department

Clinical Operations Roles

Location

Argentina

Remote Working

Remote

Business Area

ICON Strategic Solutions

Job Categories

Clinical Trial Support

Job Type

Permanent

Description

As a Site Management Associate I (SMA I) you will have the opportunity to work with one of the world’ s leading pharma & biotech companies, helping them advance new drugs and devices.

Reference

2024-109267

Expiry date

01/01/0001

Author

Tulio Sanquiz

Author

Tulio Sanquiz

Read more Shortlist Save this role

Clinical Project Manager (Bi-Lingual French) - Canada

Salary

Location

United States

Department

Clinical Trial Management

Location

United States

Remote Working

Remote

Business Area

ICON Strategic Solutions

Job Categories

Clinical Trial Management

Job Type

Permanent

Description

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us

Reference

2024-109990

Expiry date

01/01/0001

Read more Shortlist Save this role

Sr. Clinical Research Associate

Salary

Location

Brazil

Department

Clinical Monitoring

Location

Brazil

Remote Working

Remote

Business Area

ICON Strategic Solutions

Job Categories

Clinical Monitoring

Job Type

Permanent

Description

A Sr. Clinical Research Associate is a professional who contributes to accelerated drug/device/outcomes research through independent monitoring of studies to ensure patient safety and data integrity.

Reference

2024-110024

Expiry date

01/01/0001

Author

Bruna Duarte

Author

Bruna Duarte

Read more Shortlist Save this role

Senior CRA

Salary

Location

Canada, Montreal

Department

Clinical Monitoring

Location

Montreal

Remote Working

Hybrid: Office/Remote

Business Area

ICON Full Service & Corporate Support

Job Categories

Clinical Monitoring

Job Type

Permanent

Description

Requirements: 12+ months of independent monitoring experience as a CRA with a sponsor or CROBoth French and English speaking Located in Quebec, Canada At ICON, it’s our people that set us apart. Our d

Reference

JR117795

Expiry date

01/01/0001

Author

Sarah Wood

Author

Sarah Wood

Read more Shortlist Save this role

Accounts Receivable Lead

Salary

Location

Mexico, Mexico City

Location

Mexico City

Remote Working

Office Based

Business Area

ICON Full Service & Corporate Support

Job Categories

Accounting & Finance

Job Type

Permanent

Description

At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives. Our ‘Own I

Reference

JR117105

Expiry date

01/01/0001

Author

Daniela Guerrero

Author

Daniela Guerrero

Read more Shortlist Save this role

Full Service

ICON Strategic Solutions

Government and public health services

Global Business Services

Overview of Service Lines

Why icon? full service mean for you?

graduate What does full service mean for you?

Business Analyst

About the role

This vacancy has now expired. Please see similar roles below...

ICON and you

ICON history

Career Pathways

Benefits & Rewards

DE&I

Environmental, Social & Governance

Women in IT

Application process

Who we are