Client Services Associate I, Language Services
TA Business Partner
- Full Service Division
About the role
This vacancy has now expired. Please see similar roles below...
Client Services Associate I
Location: Durham, NC
This is an exciting opportunity to join our Language services team working as a Client Services Associate within in the Clinical Research Industry. With your background in Marketing, Communications or Business Studies, this is a great opportunity to build your experience in a client facing role within a leading Clinical Research organization.
Your great communication, organization and critical thinking skills will all be really beneficial along with strong relationship building skills. This role requires great multi-tasking and time management, whilst maintaining a strong customer focus at all times.
Our Language Services team is part of our Commercialization and Outcomes group who are based at our offices in Durham. The team provides the coordination of Linguistic Validation and translation of Clinical Outcomes Assessments (COAs) for both internal and external clients. Our Translations team is office based and work as a team with varied responsibilities, managing projects and liaising with our clients.
The Client Services Associate I will be the customer's point of contact throughout the lifetime of a project. Responsibilities include budgeting, client-expectation management, and timeline planning aspects of translation projects.
To succeed you will need:
- Minimum of a Bachelor's degree
- Strong sense of customer service
- Previous experience in the translation industry- not mandatory
- Fluency in English both orally and in writing with excellent communication skills
- Process-driven and strong attention to detail and superior organizational skills
- Strong team player
- Ability to manage multiple, varied projects simultaneously and independently
- Experience with managing work plans, project budgets, invoicing is preferred.
- MS Office Suite
We would also like to invite applications from those more experienced for the Senior Project Analyst level.
Benefits of working at ICON
Working for ICON you will be provided with an excellent benefits package. We care about our people as they are the key to our success. We provide an open and friendly work environment where we empower people and provide them with opportunities to develop their long term career.
What's Next?
Following your application you will be contacted by one of our dedicated recruiters and if successful we will be able to provide you with more details about this opportunity.
ICON is an equal opportunity employer - M/F/D/V and committed to providing a workplace free of any discrimination or harassment.
Application process
Once you find a job opening that fits your skills and interests, you can create an account, apply and check back on the progress of your application or apply for other roles. Once your application has been received, a confirmation email will be sent to your email.
Remember: this is our first time meeting you. Read the job description and highlight on your CV those experiences that we should learn about.
One of our experienced recruiters will read your profile and determine if you're fit for the role and the company. We are aware of instances where fake recruitment text messages and emails that can appear to come from ICON have been received by individuals. Always delete suspicious text messages or emails. Never give out personal financial information.
Reasonable AccomodationsDay in the life
Teaser label
Inside ICONContent type
BlogsPublish date
04/18/2024
Summary
Endometriosis Awareness: A Vital Cause In March, ICON, through its Networking Organization for Women (NOW) employee resource group, joined the global effort to raise awareness about endometriosis
Teaser label
IndustryContent type
BlogsPublish date
04/18/2024
Summary
Introduction to Data Management in Clinical Trials In the field of clinical research, data management plays a crucial role in ensuring the success and accuracy of clinical trials. Clinical trials
Teaser label
IndustryContent type
BlogsPublish date
04/12/2024
Summary
Introduction to the Clinical Research Supply Chain The clinical research supply chain plays a crucial role in the successful execution of clinical trials. It encompasses a complex network of activ
Who we are
Similar jobs at ICON
Salary
Location
United States
Department
Clinical Monitoring
Location
United States
Remote Working
Remote
Business Area
ICON Strategic Solutions
Job Categories
Clinical Monitoring
Job Type
Permanent
Description
ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us
Reference
2024-109974
Expiry date
01/01/0001
Author
Melissa BennerAuthor
Melissa BennerSalary
Location
United States
Department
Scientist
Location
United States
Remote Working
Remote
Business Area
ICON Strategic Solutions
Job Categories
Scientist
Job Type
Permanent
Description
ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us
Reference
2024-109986
Expiry date
01/01/0001
Salary
Location
Poland, Warsaw
Location
Warsaw
Remote Working
Office Based
Business Area
ICON Full Service & Corporate Support
Job Categories
Drug Safety
Job Type
Permanent
Description
At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives. Our ‘Own I
Reference
JR116578
Expiry date
01/01/0001
Author
Hajni HowardAuthor
Hajni HowardSalary
Location
US, Blue Bell (ICON)
Department
Full Service - Development & Commercialisation Solutions
Location
Blue Bell
Remote Working
Hybrid: Office/Remote
Business Area
ICON Full Service & Corporate Support
Job Categories
Clinical Project Management
Project Management
Job Type
Permanent
Description
At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives. Our ‘Own
Reference
JR116651
Expiry date
01/01/0001
Author
Jeff ConnorAuthor
Jeff ConnorSalary
Location
Turkey
Department
Clinical Monitoring
Location
Turkey
Business Area
ICON Strategic Solutions
Job Categories
Clinical Monitoring
Job Type
Permanent
Description
ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotech
Reference
2023-104179
Expiry date
01/01/0001
Salary
Location
Argentina
Department
Clinical Monitoring
Location
Argentina
Remote Working
Remote
Business Area
ICON Strategic Solutions
Job Categories
Clinical Monitoring
Job Type
Permanent
Description
As Clinical Research Associate (CRA), you will be joining the world's largest & most comprehensive clinical research organization, powered by healthcare intelligence. A CRA is a professional who cont
Reference
2023-103904
Expiry date
01/01/0001
Author
Tulio SanquizAuthor
Tulio Sanquiz