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Clinical Operations Manager

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About the role

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We are currently recruiting an opportunity to join the ICON operational team, as a Clinical Operations Manager.  This role will take responsibility for overseeing target and quality deliverables and developing our CRA team in South Africa.   
 
Our business has grown and developed significantly in the past five years and we are currently in a strong, top five position as one of the leading, global Clinical Research Organisations.  ICON is known for its clinical expertise and innovative technologies, to aid our clients in bringing products to market.
 
Overview of the Role
 
The overall objective for Clinical Operations Manager’s in ICON is to ensure delivery of the CRA teams against key company metrics, driving the completion and the delivery of our ICON service for quality and acting as a people leader to our CRA’s team located in the UK and Ireland.
 
As part of your role of people manager you will be conducting regular progress meetings with your team, 1 to 1 meeting’s and formal performance reviews.  Remote monitoring will be an important aspect of your role, as some of the team will not be situated locally.
 
ICON Manager’s role will include developing and growing the capabilities for your team.  You will provide direction and guidance for staff to develop skills and knowledge to further their career with ICON.
 
Travel will be required as part of the role, you will travel to attend MAV assessment visits with CRA’s and travel for training, management meetings.  Approximately, once per month both local and international travel.
 
Role Requirements
 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
  • With a University degree in medicine, science, or equivalent, you will have had a successful career within the CRO/Pharmaceutical industry at Senior Associate and/or manager level
  • People management skills would be essential, experience leading a team of CRA's or team within Study Start Up
  • In depth proven experience as a Senior CRA or Principal CRA (in a Lead CRA role), Project Manager, CRA Manager, SSU Manager or equivalent job role.
  • A collaborative approach to driving performance and success in the global environment
  • Understanding of clinical research systems, building reports and analyse data
  • Able to engage and motivate a team
Benefits of Working in ICON
 
You will be working as a Leader with a great team of smart and energetic people, we have a flexible office or home based working and ICON will offer you a very competitive management benefits package.  This does vary from country to country so a dedicated recruiter will discuss this with you at interview stage. 
 
We care about our people as they are the key to our success. We provide an open and friendly work environment where we empower people and provide them with opportunities to develop their long term career. 
 
What’s Next
 
Following your application, if you have the necessary skills and experience for this job you will be invited to an initial telephone interview with one of our dedicated recruiters who will be able to provide you with more details of this opportunity.
 
ICON is an equal opportunity employer - M/F/D/V and committed to providing a workplace free of any discrimination or harassment
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