Senior Manager, Research
About the role
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ICON HCC MediMedia Managed Markets –
Director Market Research & Analytics
The Director will be responsible for taking personal ownership for client delivery, assisting in business development activities and supporting company growth initiatives. Take an active leadership role in analytic and market research projects projects including the development of project plans and the management of a project to the plan. They are responsible for successfully meeting project timing and the quality of deliverables.
The Director participates in the development and implementation of primary and secondary research tools including but not limited to the creation of quantitative research survey guides, and the collection and distillation of data from these tools. Secondary research will be conducted using various databases and datasets from a variety of sources used to assess real-world markets and the creation of models for targeting, segmentation, resource allocation and financial analysis. All data from these processes will need to be distilled down into actionable and relevant data typically transferred to PowerPoint slides. The Director will participate in this work and oversee the work of others – including managing the input of junior and senior staff- in a collaborative manner. Additional work may include supportive efforts for advisory boards, and ad hoc supportive work for other practices. Outputs from this work are the final deliverables to our customer base. This position will have high visibility to both internal and external customers, and will actively manage team-oriented discussions and decisions.
· Recognize, exemplify and adherent to ICON's values which centers around our commitment to people, clients and performance
· As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.
· Consultative role with internal and external clients
· Travel approximately <15% domestic and / or international.
· Primary point of contact with client in project delivery
· Client interface for communications on project status obtaining input and review/approval of materials and acquisition of client-owned data files
· Lead staff in preparation of client material such as kick-off meetings and presentation of results
· Present and take an active role in client meetings and presentations
· Leadership role in developing primary research tools, analysis and reporting
· Leadership role in analytics project including data integration and processing, business rules, analysis and reporting
· Maintains consistent and effective team communication
· Responsible for ensuring compliance with all relevant SOPs, policies and procedures
Business Development
· Lead development on proposals particularly in the approach and methodology
Staff Development
· Support training of Analysts/Senior Analysts (may have direct reports)
· Share knowledge and develop presentations and for in internal informal training sessions and presentations
· Effective time management
ICO Development
· Participates in projects for development of ICO analytics, market research and business model
· Provides feedback and ideas for ICO process improvements
· Responsible for ensuring compliance with all relevant standard operating procedures (SOPs), policies and procedures
· Such other duties and tasks as are allocated to Consultants / Senior Consultants at the reasonable discretion of ICON PMA
Experience, Skills, Knowledge Requirements
· To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· Knowledge and understanding of the fundamental process of pharmaceutical commercial business, their interaction, and the impact of internal/external influences on decision-making
· Industry experience in primary market research, market analytics, market insights, multichannel marketing, forecasting, predictive modeling
· An understanding of managed care and the payer hierarchy
· Prior experience and working knowledge of available healthcare data sources including formulary access and volume
· Demonstrated knowledge of access and reimbursement
· Demonstrated excellence in the quality of deliverables
· Demonstrated excellence in clarity and completeness or oral, written and presentation skills
· Demonstrate skills in coaching and development of staff
· Demonstrated skills in client communications
· Able to manage multiple projects simultaneously
· Able to achieve client comfort as an expert in data analytics or primary market research
· Able to generate new or follow on business with clients with help from senior ICO management
Education
· Undergraduate or graduate degree
· What’s Next?
· Following your application, you will be contacted by one of our dedicated recruiters and if successful we will be able to provide you with more details about this opportunity.
·
· ICON is an equal opportunity employer - Minorities/Females/Disabled/Veterans and committed to providing a workplace free of any discrimination or harassment #LI-AA1.
Application process
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Remember: this is our first time meeting you. Read the job description and highlight on your CV those experiences that we should learn about.
One of our experienced recruiters will read your profile and determine if you're fit for the role and the company. We are aware of instances where fake recruitment text messages and emails that can appear to come from ICON have been received by individuals. Always delete suspicious text messages or emails. Never give out personal financial information.
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