DOCS Recruitment Manager

DOCS is a leading provider of global resourcing solutions to the biopharmaceutical and medical device industries. As part of ICON plc, we have the global capabilities, operational excellence and flexible approach to meet our customers’ evolving drug development needs. The successful candidate will have experience within areas such as Strategic Resourcing Solutions, Program In-sourcing, Strategic Capacity Management, Functional Service Provision (FSP) and Hybrid Service Delivery - The successful candidate will have FSP, ideally within the clinical space experience and be able to work at a fast pace. *LI-MB1

Position Summary

Develop and manage the assigned Business Area/Team in terms of business, processes and/or people in line with DOCS International’s strategy, policy and procedures to contribute to the targeted growth, positioning and results of DOCS International, now and in the future. Besides the standard operational targets, we will be looking to have emphasis on planning and policy translation, as well as ensuring the smooth operation of the EU business region. This is a hands-on Director position working closely with the de-centralised EU team and form part of the leadership team globally.

Accountabilities:

• Analyze, investigate, develop and maintain (new) markets, services, clients and candidates in line with DOCS International’s strategy, policies and staffing developments/needs, in order to enlarge and strengthen DOCS International as specialized European staffing company.
• Proactively promote DOCS International, ensure acquirement of clients/candidates and assignments, as well as offer the clients/candidates a solution in line with the Business Plan and Budget and conclude the deal, in order to achieve financial targets, planned growth and to realize client satisfaction.
• Develop, build and maintain relationships with (potential) clients, candidates or other relevant stakeholders and manage clients within agreed communication lines to support successful fulfillment of DOCS’ and client’s needs and acquirement/ development of new business.
• Ensure an efficient and effective delivery of DOCS services in line with DOCS’ policies or specifics defined in project plan or contract, in order to satisfy clients’ and candidates’ needs in an economically valuable way.
• Design, optimize, manage and implement processes/organization, share knowledge and ensure efficient use of financial and human resources taking the agreed Business Plan & Budget and procedures into account. The goal is to ensure operational excellence in terms of quality, costs and time planning.
• Implement, manage and ensure effective and efficient, qualitative and quantitative staffing (including employee assessment & development), in line with HR policies, guidelines on working conditions, safety and health, legislations, systems and budget. The goal is to attract, retain and motivate desired employees, now and in the future.
• Ensure administration of all relevant data, information and documents, in accordance with internal guidelines, legal requirements and practice, in such way that relevant information is correct and available at all times.

Skills & Experience: 

• Experienced professional with broad experience as consultant and 3-5 years in operational management.
• Fully understands the recruitment landscape
• Knows and is able to steer the multidisciplinary processes in national and/or international environments.
• Understands local and /or international conditions and circumstances 

Benefits of Working in ICON

ICON enjoys a strong reputation for quality and is focused on staff development.  We make it our mission to attract the most diverse and creative minds into the business and we continually strive to provide opportunities for our people to excel, grow and build a great career.  We understand that our greatest asset is the skills and talents of our people and they are truly what set us apart.

Other than working with a great team of smart and energetic people, we also offer a very competitive benefits package.  This varies from country to country so a dedicated recruiter will discuss this with you at interview stage. We care about our people as they are the key to our success. We provide an open and friendly work environment where we empower people and provide them with opportunities to develop their long term career. 

ICON is an equal opportunity employer -  M/F/D/V and committed to providing a workplace free of any discrimination or harassment