Drug Safety Manager
About the role
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Recognize, exemplify and adhere to ICON's values which center around our commitment to People, Clients and Performance.
* As a Manager, the employee is expected to recognize the importance of and create a culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.
* Travel (approximately 15%) domestic and/or international*.
* Complete all departmental project activities accurately and in accordance with ICON SOPs, Project Specific Procedures, regulatory requirements, and Sponsors processes.
* Serve as the main point of contact for the customer for the life-cycle of assigned stand alone projects, and the main pharmacovigilance point of contact for assigned full-service projects
* Ensure the assigned project contracted tasks are completed according to project specific procedures and meet key metrics
* Oversee implementation of projects including client communications, project specific plans, system set-up, and establishment of appropriate and agreed-upon metrics
* Completion of project status reports/review meetings including burn hours, profit margins, quality review findings and other metrics
* Lead identification of out of scope activities and process efficiency/improvement needs or implement contract amendments/change orders as required
* Coordinate and present at meetings (project and department) as required
* Support QPPV as required
* Develop and maintain excellent client relationships
* Assisting the Director/Senior Director to develop and grow capabilities, productivity, and quality levels.
* Actively participate in quality and training initiatives
* Participate in process improvement by actively identifying process improvements, developing better procedures, and working to additionally implement those change / process improvements
* Interview, evaluate and recommend new PVSS hires
* Train/mentor Drug Safety Coordinator and other Drug Safety Manager staff
* Develop staff for succession planning, ie, develop next generation of management/leaders
* Coordination and participation in interdepartmental activities (e.g. quality control processes, quality assurance (audits), miscellaneous project activities)
* Participate in Business Development activities as requested
* Perform other activities as identified and requested by management
Application process
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Remember: this is our first time meeting you. Read the job description and highlight on your CV those experiences that we should learn about.
One of our experienced recruiters will read your profile and determine if you're fit for the role and the company. We are aware of instances where fake recruitment text messages and emails that can appear to come from ICON have been received by individuals. Always delete suspicious text messages or emails. Never give out personal financial information.
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