Laboratory Supervisor

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ICON is hiring talented professionals in China as our China teams are growing!

Laboratory Supervisor

Responsibilities:

* Recognize, exemplify and adhere to ICON's values which center around our commitment to People, Clients and Performance.
* As a Manager, the employee is expected to recognize the· importance of and create a culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.
* Travel (approximately 1%) domestic and/or international.
* *Supervises the daily activities of the laboratory department within quality and budgeta_ry guidelines. Ensures work in accordance of agreed tum around time by daily review of .department pendings. Monitors and review proficiency testing, operational and department !Judge!, laboratory quality control data, quality control systems and corrective actions.
* *Perform technical assignments and testing and issue reports in accordance with written procedures.
* *Adheres to written internal and external quality control procedures in order to ensure the quality of the results. To evaluate means and standard deviations for quality control materials and maintain Corrective action logs as appropriate.
* *Responsible for the qualtty and timelines of technical procedures to ensure full compiiance with CAP, relevant regulations and other relevant standards as determined by the company. .Ensuring the laboratory adheres to standard operating procedures and protocol requirements during the course of each day.
* Monitors reagents and supplies for section and assists in the performance of all related tasks for managing inventory.
* *Builds strong and effective teams, valuing different contributions; works with and through others, involving people in issues that affect them. Assist management in the recruitment and selection of staff.
* *Operates independently with a willingness to make decisions; Projects credibility and makes a professi0nal and positive impression on others; Monitors progress and holds self and.others accountable. Liaise with clients, vendors and-staff on all department issues.
* *Effectively monitors laboratory operations in section and provides guidance to staff for all issues that arise including but not limited to, ill"S.lrument failures, reagent/ quality control issues, sample integrtty issues, delays in testing and communication of abnormal result.
* *Identifies the key elements of a situation and any gaps and inconsistencies in data. Makes rational judgements from available information and analysis. Actively participates in Root cause analysis investigations and·process improvement initiatiY:es.
* *Creates an environment that-motivates people; Identifies development opportunities for self and others; Acts as a coach and mentor and shares expertise. Maintain a positive working environment ensuring staff motivation in particular periods of high workloads. Maintain low levels of staff turnover, actively contributing to the retention of key individuals.
* *Consults, if applicable, with laboratory management prior to reporting out grossly abnormal results, and notifies the lab manager when an out of control test run is encountered.
* *Assists in the evaluation of and validation of. new methodologies and instrumentation works closely with Global Validations Department.
* *Establishes good relationships internally and externally. Interacts with other departments, such as Project Management, LIS, Scientific Affairs, Global Validations, QA, Client Services and Global Labs. Also Interacts with clients and internal/external auditors.
* *To recruit, train and develop staff in the various sections of the laboratory as required. Performs continuing education of laboratory staff in the various sections of the laboratory and sample management as required. Responsible for the evaluation of work performance of Technical laboratory staff in the section and for employee performance evaluations.
* *Ensure there are sufficient personnel to cover workflow through staffing rosters, holiday approvals and overtime scheduling if required. Organize staff to work outside of normal working hours when required.
* *Responsible for investigating temperature monitoring system response time.
* To deputise for the Manager or above in the event of his or her absence.
* Any other relevant tasks as assigned by management.