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Lead TMF Specialist

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About the role

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“At ICON, it's our People that set us Apart”
Are you passionate about improving the quality of human life? If so, we invite you to join us in creating a healthier world tomorrow.
ICON is a global provider of outsourced development services to the pharmaceutical, biotechnology and medical device industries. We specialize in the strategic development, management and analysis of programs that support Clinical Development - from compound selection to Phase I-IV clinical studies.
We started as a team of 5 members in 1990 & today we are ranking at top 4 worldwide based on revenue of 2015. Currently we have 14000+ employees across the globe. ICON is a $2bn company having its presence across 97 offices in 38 countries.

Job Title : Lead TMF Specialist

Reporting to : Manager
Type of Employment : Full Time
Location : Chennai, office based

Summary:

To become familiar with Trail Master file documentation and TMF Operations activities in support of client services contracts and internal ICON business needs in accordance with client requirements and ICON procedures, as applicable.

Key Responsibilities & Duties:

  • As a member of staff, the employee is expected to accept and give to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.
  • Travel (approximately 5%) domestic and/or international
  • To complete activities related to document receipt and processing which may include but is not limited to:review, scanning and indexing, quality control, copying, filing, forwarding or return to client/study teams and archiving.
  • To liaise with teams and other staff in order to fulfil job responsibilities and activities and to assist in providing guidance to study teams for study file archiving activities.
  • To inform the Manager of training issues, project activities, quality issues and timelines as directed.
  • To provide copies of study documents to ICON or client personnel as requested.
  • To participate in document archiving activities as necessary.
  • To provide inputs for improvement in the process of acquiring the knowledge and skills.
  • To maintain document record and filing supplies ensuring adequate supplies are available to Document Management staff.
  • To manage and maintain document files and storage areas in accordance with ICON and/or client requirements and SOPs/WPS and applicable regulations as directed by the Manager.
  • To develop, compile and submit client and/or departmental status reports as requested by the management of the Document Management department.
  • To train new hires or conduct refresher training for existing staff and performance outliers.
  • To be a mentor to Assistants and Associate and help them in achieving their goals.

Experience required

  • Ability to successfully liaise with study project teams, staff, clients and management, as necessary.
  • A minimum of 5 years’ experience in eTMF In depth shown eTMF/document management/related experience

Qualification

Any life science

Experience required

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Ability to successfully liaise with study project teams, staff, clients and management, as necessary.
  • Good verbal and written communication skills and social skills.
  • Competent computer skills
  • A minimum of 5 years’ experience in eTMF
  • In depth proven eTMF/document management/related experience

Academic or Trade qualifications:

Any life science

Benefit Working with ICON:

Other than working with a great team of smart and energetic people, we also offer a very competitive salary and benefits package that includes an excellent pension scheme, private health care, and life assurance and staff recognition schemes. This varies from country to country so a dedicated recruiter will discuss this with you at interview stage.

Process

Technical and competency selection:
When you spot an opportunity you’re interested in and submit an application, one of our Talent Acquisition Specialists will contact you to evaluate your suitability for this position, as well as for other openings within the business.
The evaluation will look at your technical skills and your competencies – for example, delivering excellence.

Interview

After this, we’ll let you know if we’ll be progressing with your application. If you have been successful at this stage, we will talk you through a telephone interview. This will then be followed by an interview with our Hiring Manager, either face to face or by tele-conference.

Offer

If you’re successful, we will notify you with details of the offer, talk you through our culture and values, answer any questions you may have – and above all, welcome you to the ICON team.
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