Manager, Stat Programming

ICON DOCS is looking for a Manager - SAS Programming to be based in Bangalore/Chennai/home based. Candidates with minimum 10 years of experience in clinical SAS and some people management experience can apply.

The candidate is expected

• To effectively manage and coordinate the statistical programming activities of his/her jurisdiction within the Statistical Programming group to ensure department, program and study level goals and objectives are consistently met to the highest standard of quality.
• To ensure statistical programming team deliverables consistently meet study timelines, quality standards and contractual requirements. The Manager, Statistical Programming will implement effective tracking and reporting to monitor staff workload and optimize staff utilization.
• The Manager, Statistical Programming will invest in building long-term relationships with clients through effective communication, project management and risk management strategies. In particular, the Manager, Statistical Programming will be expected to successfully manage the statistical programming function for a client partnership/portfolio of workload that demonstrates the ability to instill a solution based approach within the programming team. This will include flexible and creative solutions to anticipate client needs and to systematically plan for and address competing priorities.
• To provide technical and managerial leadership, including mentorship and training of direct reports. The Manager, Statistical Programming will delegate responsibilities appropriately with the target of continuously developing team capabilities.
• To actively participate in the development and refinement of global statistical programming standards, as well as supporting best practices and process improvement initiatives across the department.
• As a Manager, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.
• Travel (approximately 10%) domestic and/or international.
• Read, ensure understanding and adhere to all assigned ICON SOPs and working procedures.
• Ensure team compliance with ICON systems and procedures.
• Collaborate with Biostatistics/Programming management team to review and assess existing SOPs/WPs and provide input into the revision process, as appropriate.
• Record all billable and non-billable time accurately into the appropriate time management system. Review/approve time sheets for assigned staff on a timely and accurate basis.
• Complete all assigned training, including any mandatory training courses in ICON's Training Management System (iLearn) in compliance with ICON and departmental policies.
• Address any gaps identified by ICON's Corporate Training Department (CTD) in the completion of essential training for direct reports on a timely basis.
• Identify and organize training needs of staff in coordination with ICON's CTD, as appropriate.
• Manage assigned programming team deliverables to ensure project objectives are met within budget, to agreed timelines and to the highest standard of quality.
• Develop and foster client relationships through the implementation of effective communication, project management and solution-based approaches for assigned programming teams.
• Represent and/or offer significant contributions for the statistical programming function on specific sponsor partnerships/alliances.
• Develop and maintain resource projections in accordance with contract requirements to ensure appropriate planning and utilization of programming staff and to plan for competing priorities.
• Continually monitor assigned study team productivity and performance through utilization of systematic reporting to ensure approved KPIs and quality standards are met consistently.
• Ensure senior level review, quality control and approval of programming deliverables for assigned studies, and implement/follow through on corrective action plans, as appropriate.
• Ensure timely and realistic project and study-level programming plans are in place and maintained for assigned projects.
• Proactively participate in the review of programming standards, processes and procedures to enhance team performance and compliance with industry standards.
• * *Provide input into revenue forecasting and recognition and out-of-scope and change order documentation in a timely and efficient manner.
• * *Represent the Statistical Programming group in internal/external audits and manage findings through resolution both operationally and within the Quality Management System.
• * Support Business Development activities, including timely input into RFPs/RFIs and participation in sponsor calls and meetings, as applicable.
• Liaise effectively with other managers in the Statistical Programming group to improve the effectiveness of the organization.
• Strive for excellence and act in a proactive and responsive manner to internal and sponsor needs.
• Demonstrate a constructive and flexible approach in managing project delivery, including problem solving, handling changing priorities and meeting study timelines.
• Proactively participate and contribute towards department goals, including sharing of technical knowledge and expertise, current literature reviews and process improvement initiatives.
• Preparation and delivery of presentations and attendance at appropriate scientific meetings and conferences.
• Keep Senior Management informed of project status in relation to quality, timelines and staff issues.
• Perform other tasks and duties as assigned by Senior Management.