Outcomes Researcher

At ICON, it's our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients' lives.

Outcomes Researcher

Lyon, France (office / home based)

Mapi Research Trust is currently seeking an Outcomes Researcher to join our team!

Location - Lyon, France (office/home based)

Mapi Research Trust is an independent not-for-profit organization specialized in Clinical Outcome Assessment (COA) information and is part of the Commercialization and Outcomes group of ICON.

We are dedicated to improving patients' quality of life by facilitating access to COA information by collecting, storing, analyzing and distributing information to the entire scientific community in the service of incorporating the patient's voice into every step of the development process of new treatments. Mapi Research Trust represents authors of COA, distributes, and licenses over 500 questionnaires. https://mapi-trust.org//

We are looking for passionate, resilient, and inspiring individuals to join our team.

You will be joining the Targeted Literature Review team, in charge of answering clients' scientific customized requests about COAs.

You will have experience of applied research in an academic, health or commercial environment, and will have strong interest in, literature review and interpretation of results.

Applicants must be able to demonstrate drive, passion, great attention to details, empathy, be comfortable managing a variety of tasks at one time, and have excellent reporting and communication skills.

Overview of the Role

• As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes, adding value to our business and meeting client needs
• Be the key contact for assigned clients and perform regular operational follow-up meetings to ensure clients satisfaction
• Qualify client needs, lead proposals based on a client idea or RFP, leads projects against timelines and budgets. Anticipate project risks. Proactively develop and execute mitigating strategies effectively as required.
• Perform literature review projects including preparation of deliverables, literature and internet searches
• Proactively and independently expands knowledge base on department-specific related research methods
• Lead meetings with internal and external clients on operational topics (by conference call or face to face meeting)
• Ensure delivery of finished product at the expected level of quality within the set timelines
• Responsible for administrative follow-up of the projects from launch to finalization
• Maintains awareness of the pharma/biotech/medical device industry landscape as it relates to outcomes research-related trends and challenges
• Participates in staff training efforts
• Performs other duties and tasks as are allocated at the reasonable discretion of the Company
• Supports MRT projects on a variety of research-related tasks or with limited scope of scientific expertise and financial tracking
• Supports other project activities as needed

The ideal candidate will possess:

• PhD in Life Sciences
• Minimum of 6 years professional experience in academic and/or industry environment
• Experience of both conducting health research and managing research projects.
• Understanding of scientific research methods and processes
• Excellent written and oral communication skills including fluent English written and spoken
• Accuracy and attention to detail
• Excellent customer service skills, including ability to communicate clearly with clients and resolve customer issues or complaints.
• Self-motivated and comfortable working both independently and as part of a team
• Development and Leadership potential.

Why join us?

Our success depends on the quality of our people. That's why we've made it a priority to build a culture that rewards high performance and nurtures talent.

Ongoing development is vital to us, and as an Outcomes Researcher, you will have the opportunity to progress your career, with the potential to move into other related areas to enhance your skills set. Our benefits package is competitive, our scope is international and we genuinely care about our people and their success.

Mapi Research Trust and ICON Plc are equal opportunity employers - All qualified applicants will receive equal consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status

Benefits of Working in ICON:
Our success depends on the quality of our people. That's why we've made it a priority to build a culture that rewards high performance and nurtures talent.

We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals - both ours and yours.
We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans - and related benefits such as life assurance - so you can save and plan with confidence for the years ahead.
But beyond the competitive salaries and comprehensive benefits, you'll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.

ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.