Patient Recruitment Planning Manager

PATIENT RECRUITMENT PLANNING MANAGER - OFFICE BASED OR REMOTE

ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations.

With our patients at the centre of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.

Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.

The Patient Recruitment Planning Manager will play a key role within ICON's Patient Recruitment Services team which specializes in development and delivery of strategic recruitment and retention campaigns and novel patient engagement solutions.

Recruitment Managers serve as the technical expert in Patient Recruitment and Retention Planning process for internal and external customers alike and provide strategic input to Business Development, Clinical Operations and Sponsors.

The Role

• Responsible for the successful implementation and completion of the recruitment campaigns and retention solutions within the larger strategic study delivery plan.
• Oversees and is accountable for all aspects of assigned projects.
• Leads internal team members to ensure project milestones are met as contracted
• Client-facing role leads all recruitment/retention campaign related discussions including contract deliverables, budget allocation, explaining performance metrics, projection modeling, and site performance.
• Works in an integrated model within the study team; Liaises with project director, project manager, CTM, study startup, feasibility, regulatory, business development as needed.
• Understands each protocol assigned and is able to lead and participate in creation/coordination of patient recruitment strategy.
• Monitors and coordinates the efforts of the internal and external project teams and acts as the primary point of contact for clients.
• Analyzes recruitment reports and projections and implements changes to strategy/tactics as necessary to achieve contracted goals.
• Oversees IRB approval processes for all patient recruitment and retention materials.
• Provides feedback to management regarding the maintenance of effective levels of recruitment activities for each project.
• Provides campaign training to multiple audiences; sponsors, sites, internal team members.
• Works with clinical teams to ensure lesson learned are documented and case studies developed.
• Keeps abreast of current trends within the patient recruitment and retention
• Actively identifies and engages new and niche vendors as appropriate to maintaining ICON's competitiveness.
• Offers assistance and mentoring to team members to create a supportive working environment
• Develops effective working relationships within the Patient Recruitment Services team to enable an atmosphere of motivation, creativity and innovation.

To succeed you will need:

• You will possess a Bachelors Degree in a life-science, scientific discipline, medical and / or communication, marketing or business studies
• Minimum 5 years CRO experience and 3 years patient recruitment experience
• Highly developed organizational, problem solving and analytical skill, with the ability to prioritize
• time-sensitive tasks and work independently, and to make decision and to progress projects.
• Excellent communicator, both in written and spoken language, able to produce reports and project plans to a high standard
• Must have competent computer skills in MS Word, Excel and PowerPoint

Why join us?

Ongoing development is vital to us, and as a Patient Recruitment Planning Manager you will have the opportunity to progress your career, with the potential to move into other related areas to enhance your skill set. Our benefits package is competitive, our scope is international and we genuinely care about our people and their success.

Benefits of Working in ICON:

Our success depends on the knowledge, capabilities and quality of our people. That's why we are committed to developing our employees in a continuous learning culture - one where we challenge you with engaging work and where every experience adds to your professional development.

At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs. In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

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