Project Manager

Manager of Project Management

Location: Mexico (Home-based)

ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations.

With our patients at the centre of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.

Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.

Responsibilities:

The position is responsible for overseeing start-up, enrollment and retention on our key network trials. The Manager of Project Management will communicate regularly with Sr. Director of Operations, the site based leadership and staff, in addition to the CRO or sponsor representatives on the trials.

Nature of Work and Job Scale:

• Promoting the mission of Accellacare to bring more of the right patients to clinical trials and providing unparalleled service to our clinical trial partners
• Meeting and exceeding priorities and responsibilities determined in collaboration with Sr. Director of Operations
• Ensuring Accellacare sites meet study obligations with regards to timelines, enrollment and quality on trials assigned within the project management function
• Providing coaching, mentoring, leadership and guidance for staff members
• Provide status update reports to the Sr. Director of Operations and the Sponsor/CRO
• Ensuring the site compliance with all federal, local, and regulatory requirements and company procedures

Specific Responsibilities:

• Accountability for ensuring all project deliverables meet customer expectations and providing regular updates on progress from study start up to closeout
• Oversee enrollment of active trials with our strategic partners
• Work with Client Services to help determine trials to be handled by the Manager of Project Management or assign a site based Project Manager to report data to the Senior Director of Clinical Operations
• Identify, pursue and cultivate business relationships with key contacts at the sponsor/CRO on projects to assist in attaining new business
• Promote business growth through communication and collaborative initiatives between Accellacare and sponsors/CROs
• Serving as a site liaison with regard to Accellacare contracts and negotiations to ensure fast start up
• Communicating with the research team (manager, coordinator and investigator) and Communications (marketing) throughout the trial, as needed, to ensure successful enrollment and retention
• Identify and evaluate fundamental concerns on projects and ensure timely solutions are implemented
• Establish communication with the study lead at the sponsor/CRO to outline a study execution plan for Accellacare sites
• Streamline communications between the sites and the sponsor by providing a point person between both parties
• Advocates and contributes to the customer service performance of the sites to ensure optimal relationships with our institutional partners
• Developing leadership talent within the organization and recognizing leadership skills within the staff
• Creating synergy and collaborative working relationships with members of the Accellacare team
• Familiarize oneself with specified protocols and provide functional management responsibilities in the form of training and mentoring to the appropriate sites.

What You Will Need:

• 4 year degree or equivalent preferably within Biology, Pharmacology, or a health related field of study.
• Ability to successfully adapt to a constantly changing environment
• Minimum of 2 years of experience in a clinical research environment
• Previous supervisory/management experience strongly preferred
• Must be able to utilize computer applications such as Microsoft Office or other web-based systems
• Must have superior interpersonal and communication skills with a strong customer service focus.

Benefits of Working in ICON:

Our success depends on the knowledge, capabilities and quality of our people. That’s why we are committed to developing our employees in a continuous learning culture – one where we challenge you with engaging work and where every experience adds to your professional development.

At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs.  In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.