Referral Laboratory Specialist
TA Business Partner
- Icon Strategic Solutions
About the role
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- Recognize, exemplify and adhere to ICON's values which center around our commitment to People, Clients and Performance.
- Travel (approximately 5%) domestic and/or international.
- Responsible for quality monitoring and contracting requirements of the referral labs. Including but not limited to the following: Meeting TAT, ensuring updated certifications and procurement documents are in place and on file.
- Responsible for overseeing maintenance of the referral laboratory study setup tracker, procurement tracker, and the Referral Laboratory master vendor list.
- Responsible for ensuring referral lab study setup requirements are accurate, documented as appropriate and information is shared amongst internal and external teams, which includes but is not limited to: confirming sample and reporting requirements, determining sample shipment needs, drafting SOW’s.
- Additional Administrative duties include; Scheduling and taking meeting minutes for internal and external clients, setting reminders for important dates and distribution of mail.
- Responsible for triaging email queries related to referral lab testing received from both internal and external parties.
- Project lead for referral laboratory management department in providing referral lab testing solutions.
- Assists with creation and documentation of new processes in SOP format for the dept.
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Minimum of 5 year’s relevant experience and knowledge of clinical laboratory concepts and terminology.
- Proficient in the use of Microsoft Word, Excel, and Powerpoint
- Must have excellent oral and written communication skills to be able to effectively communicate with internal and external teams.
- Demonstrated ability to manage multiple tasks with good organization skills and good attention to detail.
- Ability to work in conformance with standard operating procedure and conditions with a systematic approach to tasks committed to seeing things through to completion.
- Action oriented demonstrating the ability to handle large work load demands and to trouble shoot issues timely when required.
- Customer Focused – providing timely, confident, reliable and friendly service to all our internal and external customers.
- Experience managing vendor-related activities (preferred)
- Familiarity with GCP Laboratory Regulatory Requirements (CAP, CLIA, NYS, others)
- Bachelors’ degree in Medical Technology or equivalent.
Application process
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