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Regional Manager, Facilities & Administration - London

UK-London (MAPI)
Reference: 054529


Regional Manager, Facilities and Administration


Location: London


ICON plc, a leading Contract Research Organisation employing approximately 14,000 employees across 80 offices in 38 countries, seeks a highly motivated Manager to join our global Facilities and Administration team.


Based in our London office, the successful candidate will be responsible for remotely managing 5 of ICON’s offices across EMEA and 3 in APAC.


As Regional Manager, Facilities and Administration, you will lead and guide a team of 8 regionally. In this role, you will help make an impact globally and support ICON’s mission – to help its clients accelerate the development of drugs and medical devices that save patient lives and improve their quality of life.


The Role


The successful candidate will be responsible for procuring good and services within budget and delivering services provided by the administration department in a timely manner. You will be responsible for maintaining best in class health and safety standards and ensuring the smooth running of each local administration function.


Due to the nature of this position it may be required for the employee to travel. Therefore, dependent on location, candidates may be required to possess a valid Driver’s License.



Role responsibilities include:

  • Hold regular interlock meetings with relevant Regional VP/Directors to ensure high level of internal customer satisfaction.
  • Meet with regional direct reports to ensure high level of communication, management support and staff coaching.
  • Maintenance of company insurances for the regional businesses.
  • Ensure the purchasing procedure is followed throughout the company.
  • Develop the strategy for procuring goods and services  for the regional businesses  and negotiate  the best value deals in co-operation with the Procurement team.
  • Ensure the Administration Department complies with ICON systems/SOP's.
  • Monitor use of Administration's help-desk system, Facilities Online, in the regional businesses.  Ensure compliance with department metrics.
  • Train  and  assist  where   necessary  other  Office   Managers  within   regional  businesses   ensuring compliance with company SOP's
  • Maintain positive strong working relationships with other managers, vendors and staff.
  • Liaise with other managers in the regional businesses.
  • Proactively identify and implement process improvements initiatives as appropriate
  • Ensure all necessary training is provided to his/her staff to improve their job performances.
  • Keep senior management informed of regional business issues/project status.
  • Maintain confidentiality of management information as appropriate.
  • Manage the annual regional administration department budgets and Capex for all new equipment.
  • Manage the company car fleets for the regional businesses (where applicable).


Experience & Knowledge Requirements:


•   In depth proven experience in a relevant Facilities Management role.

•   Experienced People Leader.

•   Working knowledge of Health & safety workplace guidelines.

•   Excellent Organization/Communication skills, both written & oral.

•   A strong background  in all aspects of administration.


Education Requirements: 

  • Bachelor’s Degree or local equivalent preferred but not essential

Benefits of Working in ICON:


ICON enjoys a strong reputation for quality and is focused on staff development.  We make it our mission to attract the most diverse and creative minds into the business and we continually strive to provide opportunities for our people to excel, grow and build a great career. 


We understand that our greatest asset is the skills and talents of our people and they are truly what set us apart. 


Other than working with a great team of smart and energetic people, we also offer a very competitive benefits package – a dedicated recruiter will discuss this with you at interview stage. We care about our people as they are the key to our success. We provide an open, friendly and dynamic working environment where we empower people and provide opportunities to develop long term careers.   



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