Senior Learning and Development Specialist
About the role
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- Recognize, exemplify and adhere to ICON's values, which center around our commitment to People, Clients and Performance.
- As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.
- Act as trusted partner within HR and to Business Leaders alike, in the identification of needs and development of generic and bespoke interventions, within programmes/ workstreams of responsibility
- Lead the development, revision, delivery, documentation and coordination a range of learning interventions to meet identified skill gaps for internal and external customers, for assigned programmes/ workstreams
- Lead internal global ICON University learning interventions, workstreams or interdepartmental projects as assigned, owning the end to end development and delivery of same
- Coordinate, schedule or direct the work of other L&D specialists in a matrixed environment, and mentor and train other trainers
- Manage the scheduling, coordination and delivery of a range of learning interventions. Credibly work with and add value to audiences up to senior management level
- (Depending on specific function) Design, develop and implement self-paced and blended online learning content and solutions
- Proactively Evaluate and assess the effectiveness and quality of assigned learning interventions and act on outcomes and feedback to ensure interventions keep pace with and anticipate the business need
- Build strong working relationships with relevant business leaders associated with programmes of work and subject matter experts
- Identify and manage suitable external vendors, as appropriate, to develop and/ or facilitate learning interventions
- Proactively Identify opportunities for continuous improvement in the design and delivery of Programmes, act on and share best practices
- Manage the budget associated with assigned work, as applicable
- Advise and support the design and successful implementation of Organisation Development and Effectiveness programmes and projects, as assigned.
- Act as primary contact for internal and external audits, as assigned
- Perform additional activities and responsibilities related to the job role and support of HR activities as required.
Application process
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