Senior Learning & Development Specialist

Position Summary

Design and deliver CRA learning initiatives, including the identification of and/or development of new curricula and programmes to meet the needs of ICON's overall business strategy.

Job Responsibilities

• Facilitate the development, revision, delivery, documentation and coordination of a range of CRA specific learning interventions to meet identified skill gaps for internal and external customers, for assigned programmes/ workstreams
• Recognize, exemplify and adhere to ICON's values, which center around our commitment to People, Clients and Performance.
• As a member of our ICON team, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.
• *Act as trusted partner within HR and to Business Leaders alike, in the identification of needs and development of generic and bespoke interventions, within programmes/ workstreams of responsibility
• Lead internal global ICON University learning interventions, workstreams or interdepartmental projects as assigned, owning the end to end development and delivery of same
• Coordinate, schedule or direct the work of other L&D specialists in a matrixed environment, and mentor and train other trainers
• Manage the scheduling, coordination and delivery of a range of learning interventions. Credibly work with and add value to audiences up to senior management level
• Design, develop and implement self-paced and blended online learning content and solutions
• *Proactively Evaluate and assess the effectiveness and quality of assigned learning interventions and act on outcomes and feedback to ensure interventions keep pace with and anticipate the business need
• *Build strong working relationships with relevant business leaders associated with programmes of work and subject matter experts
• Identify and manage suitable external vendors, as appropriate, to develop and/ or facilitate learning interventions
• Proactively Identify opportunities for continuous improvement in the design and delivery of Programmes, act on and share best practices
• Manage the budget associated with assigned work, as applicable
• Advise and support the design and successful implementation of Organisation Development and Effectiveness programmes and projects, as assigned.
• Act as primary contact for internal and external audits, as assigned
• Perform additional activities and responsibilities related to the job role and support of HR activities as required.

*Travel may be required (approximately 20 - 50%) domestic and/or international.

Job Requirements

• Minimum educational degree (Desired): BS, BSc, BA or equivalent in relevant discipline - Medical Sciences; Training, Learning & Development, Education, Management, Psychology, HR or other.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Have a minimum of 2 years experience as a CRA
• Demonstrates the ICON competencies, including Leadership competencies
• Ability to work as part of a remote global team and to facilitate learning with diverse audiences
• Demonstrates excellent communication skills and display an aptitude in training, facilitation and coaching skills
• Proven ability to work with Senior leadership
• Must be fluent in English (written and oral)
• Ability to work effectively and efficiently on global networked computers using current software applications
• Proven ability to work with Senior leadership
• Previous experience in design and development of self-paced online learning content would be an advantage
• Knowledge of current learning technologies and principles would be an advantage