Senior Manager, Qualitative Research (Managed Markets) - Yardley, PA
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Senior Manager, Qualitative Research (Managed Markets)
Yardley, PA - Office-Based
The Senior Manager of Qualitative Research (Managed Markets/Managed Care) will be responsible for taking personal ownership for client delivery, assisting in business development activities and supporting company growth initiatives.
He/she will take an active leadership role in qualitative market research projects including the development of project plans and the management of a project to the plan. He/she is responsible for successfully meeting project timing and the quality of deliverables.
The Manager / Senior Manager participates in the development and implementation of primary and secondary research tools including but not limited to the creation of qualitative research discussion and moderators’ guides, the collection of qualitative data through interviews or other means, and the distillation of data from these tools. Secondary research may be conducted using various databases and datasets from a variety of sources used to assess to support the development or research tools and the interpretation of findings. All data from these processes will need to be distilled down into actionable and relevant data typically transferred to PowerPoint slides.
The Manager / Senior Manager will participate in this work and oversee the work of others – including managing the input of junior and senior staff. Additional work may include supportive efforts for advisory boards, and ad hoc supportive work for other practices. Outputs from this work are the final deliverables to our customer base. This position will have high visibility to both internal and external customers, and will actively manage team-oriented discussions and decisions.
- Travel approximately <15% domestic and / or international.
- Primary point of contact with client in project delivery
- Client interface for communications on project status obtaining input and review/approval of materials and acquisition of client-owned data files
- Lead staff in preparation of client material such as kick-off meetings and presentation of results
- Present and take an active role in client meetings and presentations
- Leadership role in developing primary research tools, analysis and reporting
- Leadership role in analytics project including data integration and processing, business rules, analysis and reporting
- Maintains consistent and effective team communication
- Responsible for ensuring compliance with all relevant SOPs, policies and procedures
Business Development:
- Lead development on proposals particularly in the approach and methodology
Staff Development:
- Support training of Analysts/Senior Analysts (may have direct reports)
- Share knowledge and develop presentations and for in internal informal training sessions and presentations
- Effective time management
ICO Development:
- Participates in projects for development of ICO analytics, market research and business model
- Provides feedback and ideas for ICO process improvements
- Responsible for ensuring compliance with all relevant standard operating procedures (SOPs), policies and procedures
- Such other duties and tasks as are allocated to Consultants / Senior Consultants at the reasonable discretion of ICON PMA
Education and Background:
- Undergraduate or Graduate Degree
- Experience in qualitative methodologies (required), managed care (preferred), and the pharmaceutical industry (preferred)
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ICON Plc is an equal opportunity employer. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
For more information about personal rights under Equal Employment Opportunity, visit:
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