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Site Activation Lead

Southampton, Hampshire
Reference: 059598_1572451981
Senior Global Site Activation Lead
Location: Any EU Country (Office or Home based)
At ICON, it's our people that set us apart.
As a global provider of drug development solutions, our work is serious business. But that doesn't mean you can't have fun while you do it. With our vision to be the partner of choice in drug development, we hire only the best and brightest in the industry. Are you one of them?
As a Senior Site Activation Lead at ICON, you are accountable for driving and accelerating the activation of investigator sites. Additionally you will be accountable for the implementation and completion of site activation activities for global, complex projects. As a Senior Site Activation Lead you will work cross functionally throughout ICON and with ICON sponsors, ensuring a positive customer experience throughout the relationship.
The role
  • Primary SSU point of contact for designated global projects and programs
  • Accountable for developing successful sponsor relationships, demonstrated through consistently high sponsor satisfaction scores in SSU, contributing to the retention and repeat business.
  • Working cross-functionally to ensure sites and countries optimize accelerated delivery of the project
  • Accountable for the risk management and mitigation strategies within site activation to ensure timely delivery
  • Ensure stringent oversight of project in terms of timely and quality delivery of key milestones
  • Accountable for management of sponsor expectations and ensuring compliance with ICON / Sponsor KPIs; SOPs; and quality standards.
  • Responsible for the study start up budget, including resources; timelines; rates and margins.
What you need
  • Bachelor's Degree preferably in life sciences
  • In depth proven experience within clinical research, specifically in the clinical studies regulatory environment.
  • Excellent Leadership skills, developed with a collaborative approach to driving performance and success
  • Experience in successful management and delivery of study deliverables, ideally with proven experience in the oversight of site activation project management and staff in a multi-country / global environment.
  • Cross functional leadership and influencing skills
  • Strong planning and organization skills within a time pressured environment.
  • Excellent written and verbal communication, fluent in English
Why join us?
Ongoing development is vital to us, and as a Global Senior Site Activation Lead you will have the opportunity to progress your career, with the potential to move into other related areas to enhance your skill set. Our benefits package is competitive, our scope is international and we genuinely care about our people and their success.
ICON is an equal opportunity employer and committed to providing a workplace free of any discrimination or harassment.
EOE race/color/religion/sex/sexual orientation/gender identity/disability/vet/national origin
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