Technical Project Manager job in

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Technical Project Manager

This is an exciting opportunity to work within a fast paced, busy environment for a leading global provider of outsourced development services to the pharmaceutical, biotechnology and medical device industries. The Technical Project Manager is responsible for planning, executing and finalizing solutions related to new and existing products, modules and services in accordance with the relevant SOP’s. The Technical Project Manager ensures each milestone for each project is met, coordinates efforts between the client, operations, data management, and technology teams. This position works with internal and external stakeholders to bring structure while implementing complex, project-based systems with increased efficiency in the delivery of all projects and services and in turn, enhanced client satisfaction.

Overview of the Role

Recognize, exemplify and adhere to ICON's values which center around our commitment to People, Clients and Performance.
As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.
Own activities associated with the technical aspects of project and data delivery execution starting with read design and user requirement gathering through system maintenance and retirement.
Coordinate and perform activities that involve the stakeholders at each milestone.
Assemble, coordinate, and Perform check ins for; initial drafting of functional specifications, functional specification finalization and handover, development check points, development handover, UAT handover, Client Demo, and Lessons Learned.
Author or manage development all project related documentation to ensure thorough coding and testing.
Collaborate with all users to define acceptance criteria, prioritize bugs, and feature requests into requirements for project releases.
Schedule and resource management for all staff involved with the SDLC and data delivery.
Schedule and run meetings with end users and customers to ensure the delivery of the project is accurate, on time, and on budget
Serve as the primary technical contact for project execution and data deliveries for both ICON internal customers and Client customers.
If not authoring, review all project system documentation to ensure consistency and accuracy of user requirement implementation
Ensure project systems are built, released, and data deliveries are in accordance with client and internal ICON customer expectations
Test pre-go-live systems, review, and recommend changes to stakeholders
Develop and deliver progress reports, requirements/configuration documentation and Client demonstrations.
Gain a deep understanding of the customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth
Collaboratively adapt existing and develop new project plans, processes and communication standards for the operations teams.
Assist with management activities for systems in development, validation and production.
Proactively manage changes in project scope, identify potential crises and devise contingency plans.
Own the communication and execution of solution hand-over to client services, service delivery, technology and other team members at designated milestones.
Travel (approximately 10%) domestic/or international travel
Other duties as assigned

Role Requirements

Assignment and oversight of tasks of dotted line reports
Generate, manage, and perform duties in accordance with the department budget
Effectively lead teams and inspire others to achieve goals through innovation, quality and excellence
Ability to identify strengths and weaknesses of team members and suitably make changes if required
Resource management skills and ability to handle complex / sensitive issues
Encourage team interaction, boost employee motivation and appreciate team contribution
Ability to match project tasks with opportunities for development so that employee potential is utilized to the maximum
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
US/LATAM/CAN: a minimum 3 years’ experience in clinical research
EU/APAC: prior relevant experience in clinical research
Intermediate to advanced knowledge of SDLC Processes
Software Development
Leadership skills
Organizational skills
Documentation skills
A minimum of 3 years with Client-facing project management activities
Minimum 3 years in system deployment and understand different programming languages.
Intermediate level ability to troubleshoot software configuration and performance bottlenecks
Problem solving, analytical and communication abilities.
Due to the nature of this position it may be required for the employee to travel. Therefore, dependent on the employee’s location, the employee may be required to possess a valid Drivers license.

Benefits of Working in ICON

Other than working with a great team of smart and energetic people, we also offer a very competitive benefits package. This varies from country to country so a dedicated recruiter will discuss this with you at interview stage.

We care about our people as they are the key to our success. We provide an open and friendly work environment where we empower people and provide them with opportunities to develop their long term career.

What’s Next?

Following your application you will be contacted by one of our dedicated recruiters and if successful we will be able to provide you with more details about this opportunity.

ICON is an equal opportunity employer - M/F/D/V and committed to providing a workplace free of any discrimination or harassment.

ICON is an equal opportunity employer - Minorities/Females/Disabled/Veterans and committed to providing a workplace free of any discrimination or harassment.

Application process

Once you find a job opening that fits your skills and interests, you can create an account, apply and check back on the progress of your application or apply for other roles. Once your application has been received, a confirmation email will be sent to your email.

Remember: this is our first time meeting you. Read the job description and highlight on your CV those experiences that we should learn about.

One of our experienced recruiters will read your profile and determine if you're fit for the role and the company. We are aware of instances where fake recruitment text messages and emails that can appear to come from ICON have been received by individuals. Always delete suspicious text messages or emails. Never give out personal financial information.

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Technical Project Manager

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