Vendor Manager

Senior Clinical Trial Manager

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

As a Vendor Manager at ICON, you will support Clinical Study Team to ensure quality and integrity of processes and data generated by external clinical research vendors.

What You Will Do:

Your focus will be on leading study-level vendor set-up and readiness activities for assigned vendor categories and ensure vendor deliverables are established to support study start-up and key milestones.

Key responsibilities include:

•    Provide technical expertise in one or more of the following areas: Central Lab, eCOA, Medical Imaging, ECG, Home Health Care, Patient Recruitment & Retention, Adjudication.
•    Provide vendor management expertise to Clinical Study Team for study level vendor strategy and selection support, including defining vendor requirements and evaluating proposals in partnership with Procurement
•    Translate the protocol requirements into vendor-facing requirements and specifications, ensuring alignment of vendor deliverables with study timelines and milestones.
•    Ensure vendor set-up documentation is controlled and filed appropriately (e.g. version control and required repository /eTMF filing of vendor-related documents, as applicable).
•    Identify gaps and drive continuous improvement of tools, processes and reporting that strengthen and standardize the study team-vendor interface.

Your Profile:

You will have solid experience working with external clinical research vendors, leading vendor set-up activities for clinical trials.

Required qualifications and experience:

•    A minimum of 4+ years of experience in a Clinical Trial Management position at a CRO or Pharmaceutical Organization.
•    Bachelor's degree in health, life sciences, or other relevant fields of study.
•    At least 7+ years of relevant experience in clinical trial management.
•    Broad clinical research experience (e.g. biotech, pharmaceutical or CRO environment) including experience working in Clinical Research Vendors (CROs, central labs, imaging vendors, eCOA providers etc.).
•    Understanding of clinical development process and clinical trial operations.
•    Knowledge of vendor oversight principles in clinical trials (documentation discipline, quality expectations)

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What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply