Administrative Assistant

At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives.

Our ‘Own It’ culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organisation that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development.

That’s our vision. We’re driven by it. And we need talented people who share it.
If you’re as driven as we are, join us. You’ll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you’ll be helping shape an industry.

The role:

Recognize, exemplify and adhere to ICON's values which center around our commitment to People, Clients and Performance.
• As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.
• Perform administrative tasks such as establishing and maintaining office files, email, and answering telephone calls for department head and staff.
• Coordinate meetings, act as delegate for creating and modifying calendar appointments, arrange conference rooms and catering where appropriate, setup Webex meetings, collect and distribute meeting materials.
• Coordinate business travel for department head(s) and staff as required, securing appropriate approval.  Submit travel expense reports and other departmental expenses.
• Compile information from various sources for use in generating reports and presentations.  Run and sort reports as requested.
• Audit and maintain various reports specific to department by checking for errors, inconsistencies or discrepancies; make corrections and notify appropriate personnel of modifications.
• Draft correspondence, emails and/or presentations to be sent to internal and external contacts.
• Maintain/update organization charts and distribution lists for department.
• Interact frequently with inter-departmental associates for the purpose of resolving workload issues.
• Maintain and promote positive and professional working relationships with associates and management.
• Comply with all appropriate policies, procedures, safety rules and regulations.   Take required training.
• Provide backup to other Senior Administrative Assistants as directed by department head.
 • 0 - 3 years of experience Required
• Any duties as assigned
•  Travel: Travel to other sites within the network may be required to support increases in workload and, or studies/projects as needed.


Benefits of Working in ICON:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a culture that rewards high performance and nurtures talent.

We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals – both ours and yours.
We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans – and related benefits such as life assurance – so you can save and plan with confidence for the years ahead.
But beyond the competitive salaries and comprehensive benefits, you’ll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.

ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

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