Client Services Associate II, PCS
- Tokyo
- ICON Full Service & Corporate Support
- Sales
- Hybrid: Office/Remote
About the role
【今回の採用目的と背景】
事業拡大に伴い、日本国内のサービスを強化するため新たに Client Service Associate を増員募集します。
【職務内容】
※以下クライアント = ICON グローバルにおける全部門。
- クライアントのニーズを把握し、翻訳の範囲と見積もりの提案をまとめる。
- クライアントの期待値を管理し、パートナーシップを強化する。
- 必要に応じて、最終提案書を期限内にクライアントに提出する。
- クライアントのニーズに合致した成果物を作成するために、明確で簡潔なプロジェクト指示を作成する。
- プロジェクトの運営にあたってチームメンバーとクライアントの務連携をサポートする。
- 緊急の問い合わせやタスクを効果的かつ迅速に管理し、プロジェクトのタイムラインを維持する。
- 部門の継続的なプロセス改善を支援する。
【特徴】
- 業務は読み書き・会話を含めて 9 割以上が英語です。日本国内外、様々な地域の project がアサインされる予定であり、日本国内からの依頼であっても英語でご対応いただくことがございます。
- 当ポジションでは、翻訳業務そのものをご対応いただくことは想定しておりません。社内から申請された翻訳依頼のコーディネート業務を想定しております。
【必須(MUST)】
‐ 大学卒以上、または同等以上の学位保有者
- 翻訳会社または企業の翻訳部門における、project management や翻訳コーディネーターのご経験
- ビジネスレベルの日本語力と英語力
- マイクロソフトオフィスを使用して業務が可能な方
【歓迎(WANT)】
- マルチタスクな環境で業務が得意な方
- タイムマネジメント・業務の優先順位付けができる方
【求める人物像】
- 意欲高く、強いチームワークをお持ちの方
- 優れたコミュニケーションスキルをお持ちの方
- マルチタスクな環境での勤務が得意な方
- 相手にとってわかりやすく、正確なコミュニケーションが取れる方
- 主体的に考え行動ができる方
Application process
Once you find a job opening that fits your skills and interests, you can create an account, apply and check back on the progress of your application or apply for other roles. Once your application has been received, a confirmation email will be sent to your email.
Remember: this is our first time meeting you. Read the job description and highlight on your CV those experiences that we should learn about.
One of our experienced recruiters will read your profile and determine if you're fit for the role and the company. We are aware of instances where fake recruitment text messages and emails that can appear to come from ICON have been received by individuals. Always delete suspicious text messages or emails. Never give out personal financial information.
Reasonable AccomodationsDay in the life
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