Contract Analyst I

Are you passionate about improving the quality of human life? If so, we invite you to join us in creating a healthier world tomorrow.

ICON is a global provider of outsourced development services to the pharmaceutical, biotechnology and medical device industries. We specialize in the strategic development, management and analysis of programs that support Clinical Development - from compound selection to Phase I-IV clinical studies.

We started as a team of 5 members in 1990 & today we are ranking at top 4 worldwide based on revenue of 2015. Currently we have 12200+ employees across the globe. ICON is a $1.575bn company having its presence across 89 offices in 37 countries.

Job Title                                  : Contract Analyst I

Reporting to                            :  Senior Manager

Type of Employment              : Full Time

Location                                  : Bangalore

No of yrs. of exp                     : 3 + yrs. with relevant exp in contracts/budgets/proposals

The department role is to coordinate, develop, and execute all client/sponsor contracts and change orders for newly awarded and on-going projects at ICON Clinical Research.

The role of the Contract Analyst I is to coordinate, develop, and execute all client/sponsor contracts and change orders for newly awarded and on-going projects.

Key Responsibilities & Duties:

• Recognize, exemplify and adhere to ICON's values which are based on our commitment to People, Clients and Performance.

Contract/Change Order Development

• Coordinate and develop contracts and change orders for newly awarded and on-going projects at ICON.
• Work simultaneously on numerous contracts and/or change orders.
• Interact with ICON Legal, the Sales Team, and their respective Contracts Manager, as necessary, to determine the appropriate terms and conditions to be included in the contracts (inclusive of Start-up Agreements) and change orders.
• Develop an understanding of applicable ICON costing tools, client budget grids, and any tools and templates developed within the Client Contract Services group.
• Understand the operational department’s tasks and roles within the task as well as cost drivers within ICON.
• Solicit input and review of contracts and change orders from the relevant operational departments.
• Develop cash neutral payment schedules as required.
• Work with respective Contract Manager to recognize when client questions/comments require input and review by Legal and/or operations/senior management or with the client
• Work with their respective Contract Manager to provide project/financial analysis on the project budget to justify supporting information from the project team on prior to client submission.
• Update Salesforce in a timely and consistent manner with concise, accurate information on status of the contract or change order.
• Develop and maintain client/project files and tracking tools.
• Responsible for management of own clients.

• Review client/project documents and budgets prior to submission to their respective Contract Manager for final QC review.

Build Relationships

• With ICON project teams, sales, proposals, finance, and project analysis.
• With clients, other ICON service areas and vendors.

• Ensure clear and direct communication when corresponding (verbally or written) with the project team and client on the status of the contract and/or change order.
• Provide the relevant information required for negotiations and discussions with clients regarding cost proposals/change orders/contracts to the Contract Manager, the respective Sales personnel, and project teams.
• Lead and/or assist internal meetings required related to contracts and change orders.
• Assist with client related meetings required related to contracts and change orders.

Process Improvement

• As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.

• Due to the nature of this position it may be required for the employee to travel.  Therefore, dependent on the employee’s location, the employee may be required to possess a valid Drivers license.
• Travel (approximately 5% or less) domestic and/or international.

Experience required

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requires knowledge and experience in contract management or related discipline; still acquiring higher level knowledge and skills. Builds knowledge of the company, processes and customers on the job. Solves a range of straightforward problems. Analyses possible solutions using standard procedures. Receives a moderate level of guidance and direction.                                                                                                                                                         

• Prior relevant clinical research industry experience is desirable.
• Experience in proposal development, contract and change order development, project management or work related.
• Requires expanded practical and conceptual knowledge in contract management or pharmaceutical industry and broadens capabilities                                                                                                                                                                                                                                                                                                    

• Building an understanding of key business drivers; uses this understanding to accomplish own work             
• Excellent working knowledge of MS Office package.                                                                                                                                                                                                                                                                                                           

• No supervisory responsibilities but may provide informal guidance/on the job training to less experienced team members.                                                                                                                                                                                                                                                                                        

Problem Solving

• Solves straightforward problems where technical expertise and knowledge of precedents enables identification of possible solutions and underpins making of judgment                                                                                                                                                                                                             

• Impacts quality of own work; works within guidelines and policies                                                                                                                                                                                                                                                                                    

• Demonstrate ability to work independently.
• Demonstrate ability to be highly motivated and be a strong team player working well in a strong team environment.
• Demonstrate ability to be a self starter and function in a high paced, dynamic environment.
• Demonstrate ability to follow directions well.
• Demonstrate ability to work under pressure and/or tight timelines.
• Excellent communication (oral and written) and organization skills.
• Explains  information to others in straightforward situations

Academic or Trade qualifications:

Benefit Working with ICON:

Other than working with a great team of smart and energetic people, we also offer a very competitive salary and benefits package that includes an excellent pension scheme, private health care, and life assurance and staff recognition schemes. This varies from country to country so a dedicated recruiter will discuss this with you at interview stage. 

Technical and competency selection:

When you spot an opportunity you’re interested in and submit an application, one of our Talent Acquisition Specialists will contact you to evaluate your suitability for this position, as well as for other openings within the business.

The evaluation will look at your technical skills and your competencies – for example, delivering excellence.

After this, we’ll let you know if we’ll be progressing with your application. If you have been successful at this stage, we will talk you through a telephone interview. This will then be followed by an interview with our Hiring Manager, either face to face or by tele-conference.

If you’re successful, we will notify you with details of the offer, talk you through our culture and values, answer any questions you may have – and above all, welcome you to the ICON team.