At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives.
Our ‘Own It’ culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organisation that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development.
That’s our vision. We’re driven by it. And we need talented people who share it.
If you’re as driven as we are, join us. You’ll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you’ll be helping shape an industry.
The Role: Senior Contracts Analyst
The department role is to coordinate, develop, and execute all client/sponsor contracts and change orders for newly awarded and on-going projects at ICON Clinical Research
Contract/Change Order Development:
- Coordinate, develop, and negotiate budgets and documents for contracts and change orders for newly awarded and on-going projects at ICON.
- Work simultaneously on numerous contracts and/or change orders. Management of strategic clients /complicated budgets.
- Independently manage and prioritize workload in relation to timelines and client submissions with consistent accuracy and speed.
- Develop a good working knowledge of ICON’s costing tools, client budget grids, and any tools and templates developed within the client contract services group.
- Lead discussion and negotiation with clients related to the contractual document ( Start-up Agreements, standalone contracts) and project budgets
- Detailed knowledge of operational department’s tasks and roles within the task as well as cost drivers within ICON.
- Solicit input and review of contracts and change orders from the relevant operational departments.
- Understand reasons and challenge supporting information provided by the project team related to budget changes (timeline, specifications, tasks, hours, etc.) and that the budget changes are reasonable and justified.
- Understand and interpret legal language contained in a MSA, Start-up Agreements and standalone contracts.
- Recognize when client questions/comments need required input and review by Legal and/or operations/senior management.
- Lead discussion and negotiation with ICON Legal and Sales Team to determine the appropriate terms and conditions to be included in the contracts (inclusive of Start-up Agreements) and change orders.
- Provide the relevant information, analysis, recommendations required, and solution for negotiations and discussions with clients regarding cost proposals/change orders/contracts to the Contract Manager, the respective Sales personnel, and project teams.
- Liaise with their respective Contract Manager on any issues that need to be escalated within ICON or the client.
- Provide project/financial analysis on the project budget to justify supporting information from the project team on prior to client submission.
- Develop and maintain client/project files and tracking tools.
- Update ICON's reporting system in a timely and consistent manner with concise, accurate information on status of the contract or change order.
Quality:
- Review client/project documents and budgets to ensure accuracy with minimal to no errors prior to submission to their respective Contract Manager for final QC review.
Build Relationships:
- With ICON project teams, sales, proposals, finance and ICON management.
- Build strong client relationships and understand their respective contractual and work practices and guide the ICON project managers, project teams, finance, vendors etc. to follow such practices.
Communication:
- Ensure clear and direct communication when corresponding (verbally or written) with the project team and client on the status of the contract and/or change order.
- Organize, lead, chair, and manage internal meetings and/or client related meetings required related to contracts and change orders.
Process Improvement:
- As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.
- Provide recommendations related to process improvements and training to the client contract services team.
To be successful in the role, you will ideally have:
- Degree qualified
- 4-5 years’ experience within a similar role
- We will also consider applicants who have a background in Proposals, Data Management or Financial Business Partnering within the CRO industry.
- An in-depth knowledge of the CRO industry and clinical trials
- The team uses excel as their costing tool, it is important that you have advanced excel skills
- A great team player who is willing to support the team as required.
- Brilliant communication skills with the ability to develop meaningful relationships with other teams at ICON and our clients.
Benefits of Working in ICON:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a culture that rewards high performance and nurtures talent.
We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals – both ours and yours.
We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans – and related benefits such as life assurance – so you can save and plan with confidence for the years ahead.
But beyond the competitive salaries and comprehensive benefits, you’ll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.
ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.
