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Clinical Operations Manager

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About the role

This vacancy has now expired. Please click here to view live vacancies.

Recognize, exemplify and adhere to ICON's values which center around our commitment to People, Clients and Performance. As a manager the employee is expected to recognize the importance of and create a culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs. Ensure appropriate issue escalation of findings related to the quality of performance of monitoring or site management activities. Provide feedback on the development and implementation of formal CRA training tools and presentations. Implement agreed corrective actions and/or further trainings as required. * Conduct timely CRA performance reviews and appraisals by acquiring feedback on CRA performance from Project Managers and others as required Ensure the clear goals and objectives are set. Make recommendations for CRA promotions. Conduct regular CRA group meetings to provide timely and relevant updates. Assist with continuous review of current processes and implementation of agreed process improvements in collaboration with other departments. Interview, evaluate and select new CRA hires. Ensure induction and orientation for newly hired CRAs occurs. Ensure CRAs are meeting performance objectives and take appropriate remedial actions as required Ensure that CVs for assigned CRAs are updated as required and skill set/ experience is maintained in Planview. Participate in business development activities as appropriate.
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Day in the life

Nurse and patient
Understanding Roles in a Clinical Trial: Sponsors, CROs, and Sites

Teaser label

Industry

Content type

Blogs

Publish date

02/16/2026

Summary

What Sponsors, CROs, and Sites Each Do Clinical research brings together many organisations, each with a specific role in delivering a clinical trial. For those new to the industry, the relationsh

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Learn how clinical trials are delivered by understanding the roles of sponsors, CROs, and sites.

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Key skills that make candidates successful in FSP roles

Teaser label

Industry

Content type

Blogs

Publish date

02/16/2026

Summary

Functional Service Provision (FSP), also known as sponsor-embedded delivery, is a core part of how modern clinical research is delivered. At ICON Strategic Solutions, our teams work as an extens

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In this blog, we outline the key skills and attributes that help professionals thrive in FSP environments and build long term careers in sponsor-embedded roles.

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From Lab Bench to Program Leadership: Sinéad McKeon's Career at ICON

Teaser label

Our People

Content type

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02/05/2026

Summary

Building expertise through diverse roles and continuous learning Sinéad McKeon's career at ICON demonstrates how scientific training can evolve into strategic leadership. Now a Senior Manager in Lab

Teaser label

Discover how a career can evolve from hands on lab work to program management in this interview with Sinéad McKeon.

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