Business Operations Associate - Payment Specialist

Payment Specialist - Tokyo Osaka - Office Hybrid Home

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

As an IPG Senior Reporting Analyst at ICON, you will provide advanced analytical support to the Investigator Payments Group (IPG), developing complex reports and insights that inform strategic decision-making.

What You Will Do:

Your experience in quality assurance and compliance will be key in delivering high-quality outcomes and mentoring colleagues.

Key responsibilities include:

• Designing and developing sophisticated reports and dashboards to monitor IPG performance, payment cycles, and key financial metrics.
• Conducting in-depth data analysis to identify trends, patterns, and areas for optimization within the IPG operations.
• Collaborating with stakeholders to define reporting requirements and deliver actionable insights that support business strategies and objectives.
• Ensuring the accuracy and consistency of data through rigorous quality checks and data validation processes.
• Leading initiatives to automate reporting processes and enhance data management capabilities, leveraging advanced analytical tools and technologies.

Payment Specialistとして、日本国内の治験施設への支払い業務を中心に担当いただきます。グローバルチームの一員として、正確かつ効率的な支払いオペレーションの実行と品質担保に貢献いただきます。

【具体的な業務内容】

治験施設への支払い処理および管理

契約内容に基づく支払い実行

Siteからの請求書内容の確認・精査

契約内容と支払いの整合性確認

支払いの進捗管理

支払いプロセスの品質管理）

社内関係部門およびGlobalチームとの連携　

Your Profile:

You will have a strong foundation in quality assurance and compliance, with the experience to work independently and guide others.

Required qualifications and experience:

• Bachelor's degree in accounting, finance, or a related discipline
• 4+ years of experience in data analysis, financial reporting, or a related role, with a strong focus on advanced analytics and reporting.
• Proficiency in data visualization and analytics tools (e.g., Tableau, Power BI) and advanced Excel skills, including complex formulas and data modeling.
• Strong analytical and problem-solving abilities, with a proven track record of translating data into actionable business insights.
• Excellent communication and collaboration skills, with the ability to present complex data findings to stakeholders at all levels of the organization.

以下いずれかの実務経験

支払い業務（Payment / Invoice Processing）

Budget管理

Payment Administration

経理・財務関連業務

What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply