Information Technology Jobs
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Impactful work. Meaningful careers. Quality rewards.
If you're looking for a job within an IT team where you can make a real impact, look no further than ICON. Our Information Technology teams enable us to create value, streamline operations, and deliver solutions to our clients and patients.
We have a range of roles, including Software Engineer, Data Analyst, Senior Test Analyst, Systems Analyst and Project Manager.
Learn more in this video from Thomas O’Leary, Chief Information Officer.
To see where a career at ICON could take you, browse our available IT and Computer Science jobs below.
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IT PMO (Project Management Office)
The IT PMO team are central to how ICON govern investments and manage projects, with responsibility for:
1. ICON Investment Governance
2. Project/Program Delivery
3. Portfolio Management & Reporting
4. Project Management Processes & Methodology
The PMO are a team of experienced Project Managers located in all ICON regions and manage global projects and programs that deliver value for all ICON business areas. We have a defined career development structure and PM methodology which provide exciting opportunities to grow your experience across several business areas while also contributing to ICON’s vision.
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Data & Applied Analytics
Data & Applied Analytics provide ICON Leadership, Operations and Sponsors with unparalleled access to the right data at the right time, in the right format. The team’s primary goal is to empower ICON’s internal and external customers to make impactful decisions by creating actionable insights to support operational performance and drive continuous improvement across all service lines within the organisation.
The Data & Applied Analytics team is responsible for providing operational information, including leadership metrics, KPIs and in-depth performance analysis, to all divisions within ICON and externally to our sponsors. The team produces a suite of leadership metrics which are used to measure the organisation's performance and highlight areas of success and areas requiring additional focus.
Data & Applied Analytics have responsibility for developing, monitoring and maintaining the Operational Metrics Repository (OMR) which is the centralised, “single source of truth” reporting platform for operations. The Operational Metrics Repository also contains supporting quality and financial information which accompanies the operational data to provide a detailed insight into clinical trial performance, and support project management activities within a single environment.
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IT Business Partner Group
The IT Business Partner Group (BPG) serves as the link between ICON’s business units and IT to stimulate, surface, and shape business demand for ICON’s business assets and capabilities.
The IT BPG is a connector, orchestrator, and navigator between IT and ICON’s business units and external customers throughout the product lifecycle.
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Applied Digital Solutions
Applied Digital Solutions (ADS) provides full Application Lifecycle Management (ALM) for key products used by ICON in the execution of clinical trials.
This ALM encompasses all phases of the product lifecycle including strategy and business alignment through to product inception, planning, development, marketing and sales support, and product service and support.
We are a very tightly integrated team where collaboration, ownership, and delivery are key foundations of what makes us successful. We are a dynamic team where best in class enterprise deliveries are a given and quality a must.
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IT - Digital Operations
IT - Digital Operations primary goal is to implement, manage and support the IT On-Premise and Cloud Infrastructure, On-Premise Data Centres, Application Suites, Global Service Desks and End user support for ICON’s internal customers.
The IT - Digital Operations team is responsible for providing operational support from initial customer contact (helpdesk) through issues with Corporate Applications, to complex multi-disciplinary problems and everything else in between. The team are based in multiple geographies and multiple locations, with a myriad of IT skillsets across all IT Operational disciplines.
Symphony Health Technology Team
Our Technology team directly supports our Symphony Health line of business within ICON. Together, our team drives the next generation of healthcare capabilities to help clients using advanced analytics, data, and consulting services.
We deliver through scalable data ingestion/delivery pipelines and client facing self-service platforms built on enterprise software and infrastructure platforms. We lead and deliver value based outcomes by developing our people, culture, and practices to be the best in class.
IT - Connected Health Solutions
The Connected Health Solutions team is at the forefront of bringing clinical trials directly to patients, sites and sponsor organizations.
Our solutions are cloud-native and mobile-first, ensuring they can be rapidly deployed to support a global patient population and clinical trial landscape. Our technology practitioners must demonstrate a willingness to innovate in technology, persevere through delivery, and collaborate in the development of the industry’s leading decentralized clinical trial platform.
The Connected Health team operates with a strong foundation in Agile principles and disciplined Product Lifecycle Management to bring industry leading eClinical solutions to market.
Women In Technology
Barbara Skerritt, Senior IT Director at ICON in Dublin, shares her experience of growing her career in IT despite not coming from a technical background.
Read MoreRoles in this area at ICON
Salary
Location
US, Blue Bell (ICON)
Location
Blue Bell
Remote Working
Remote
Business Area
ICON Strategic Solutions (FSP)
Job Categories
Technical Project Management
Non-Clinical Project Management
Job Type
Permanent
Description
OBJECTIVES/PURPOSEWork with GDO, R&D and cross-functional stakeholders to collect develop and deploy effective support materials for systems in DSDS ownershipWork with the Business System Owner (BSO)
Reference
JR153365
Expiry date
01/01/0001
Author
Jonathan HolmesAuthor
Jonathan HolmesSalary
Location
US, Blue Bell (ICON)
Location
Blue Bell
Remote Working
Remote
Business Area
ICON Strategic Solutions (FSP)
Job Categories
Technical Project Management
Non-Clinical Project Management
Job Type
Permanent
Description
OBJECTIVES/PURPOSEWork with GDO, R&D and cross-functional stakeholders to collect develop and deploy effective support materials for systems in DSDS ownershipWork with the Business System Owner (BSO)
Reference
JR153360
Expiry date
01/01/0001
Author
Jonathan HolmesAuthor
Jonathan HolmesSalary
Location
UK, Livingston
Location
Dublin
Johannesburg
Livingston
Remote Working
Remote or Office
Business Area
ICON Strategic Solutions (FSP)
Job Categories
Engineering
Job Type
Permanent
Description
As a Senor Data Scientist, you will be dedicated to one of our global pharmaceutical clients, a company that values performance, recognizes merit and has a high focus on quality. This environment enco
Reference
JR153460
Expiry date
01/01/0001
Author
Niki ScottoAuthor
Niki ScottoSalary
Location
Ireland, Dublin
Department
Information technology
Location
Dublin
Remote Working
Hybrid
Business Area
ICON Full Service & Corporate Support
Job Categories
IT Management
Job Type
Permanent
Description
As an IT Resource Manager in the IT Strategic Vendor Management team at ICON, you will manage all activities related to the engagement, sourcing, and onboarding of IT Contractors into the IT GBS depar
Reference
JR152688
Expiry date
01/01/0001
Author
Maya KatsarskaAuthor
Maya KatsarskaSalary
Location
US, Blue Bell (ICON)
Location
Burlington
Blue Bell
Remote Working
Remote
Business Area
ICON Strategic Solutions (FSP)
Job Categories
Technical Project Management
Non-Clinical Project Management
Job Type
Permanent
Description
As a Principal Clinical System Lead, working as a Decentralized Clinical Trials Lead exclusively assigned and embedded within a Pharmaceutical Company, you will provide strategic leadership and direct
Reference
JR153396
Expiry date
01/01/0001
Author
Melissa BennerAuthor
Melissa BennerSalary
Location
Ireland, Dublin
Location
Dublin
Remote Working
Hybrid
Business Area
ICON Full Service & Corporate Support
Job Categories
IT Management
Job Type
Permanent
Description
AI Engineering ManagerDublin, Hydrid As a AI Engineering & Operations Manager at ICON, you will play a pivotal role in shaping and delivering our enterprise AI strategy through the design, deployment,
Reference
JR153278
Expiry date
01/01/0001
Author
Jonathan CunliffeAuthor
Jonathan CunliffeSalary
Location
Ireland, Dublin
Location
Dublin
Remote Working
Hybrid
Business Area
ICON Full Service & Corporate Support
Job Categories
Technical Project Management
Non-Clinical Project Management
Job Type
Permanent
Description
AI Portfolio AnalystDublin, HybridAs an AI Portfolio Analyst / Business Analyst at ICON, you will play a key role in supporting the delivery, governance, and optimisation of the Enterprise AI portfoli
Reference
JR153279
Expiry date
01/01/0001
Author
Jonathan CunliffeAuthor
Jonathan CunliffeSalary
Location
Mexico, Mexico City
Department
Information technology
Location
Mexico City
Remote Working
Office Based
Business Area
ICON Full Service & Corporate Support
Job Categories
Technical and Desktop Support
Job Type
Permanent
Description
As an IT Support Engineer III at ICON, you will contribute to our client services function, working collaboratively to deliver high-quality outcomes across our clinical programmes.What You Will Do:You
Reference
JR151721
Expiry date
01/01/0001
Author
Olivia MolinaAuthor
Olivia MolinaSalary
Location
US, Blue Bell (ICON)
Location
Blue Bell
Remote Working
Remote
Business Area
ICON Strategic Solutions (FSP)
Job Categories
Technical Project Management
Non-Clinical Project Management
Job Type
Permanent
Description
As a RTSM/eCOA Manager, you will be responsible for end-to-end leadership of Randomization and Trial Supply Management (RTSM/IRT) systems and eCOA in collaboration with Clinical Operations across a di
Reference
JR150948
Expiry date
01/01/0001
Author
Monica HawkinsAuthor
Monica HawkinsSalary
Location
Ireland, Dublin
Location
Dublin
Remote Working
Hybrid
Business Area
ICON Full Service & Corporate Support
Job Categories
IT Management
Job Type
Permanent
Description
Senior Manager, AI Engineering & OperationsDublin, Ireland - hybridAs a Senior AI Engineering Operations Manager at ICON, you will play a pivotal role in shaping and delivering our Enterprise AI capab
Reference
JR153280
Expiry date
01/01/0001
Author
Jonathan CunliffeAuthor
Jonathan CunliffeSalary
Location
Mexico, Mexico City
Department
Full Service - Development & Commercialisation Solutions
Location
Mexico City
Remote Working
Remote or Office
Business Area
ICON Full Service & Corporate Support
Job Categories
Engineering
Job Type
Permanent
Description
We are currently seeking a Senior Software Engineer to join our diverse and dynamic team. As a Senior Software Engineer at ICON, you will play a crucial role in developing and implementing software so
Reference
JR150305
Expiry date
01/01/0001
Author
Diego ToniniAuthor
Diego ToniniSalary
Location
Ireland, Dublin
Department
Information technology
Location
Dublin
Remote Working
Hybrid
Business Area
ICON Full Service & Corporate Support
Job Categories
IT Management
Job Type
Permanent
Description
Role Overview: The Manager, KPI & Metrics for the Global Service Desk is responsible for defining, governing, and reporting on key performance indicators (KPIs) and operational metrics that measure se
Reference
JR152295
Expiry date
01/01/0001
Author
Maya KatsarskaAuthor
Maya Katsarska
Teaser label
Career ProgressionContent type
BlogsPublish date
05/30/2023
Summary
Clinical research is the backbone of the life sciences industry. In fact, the established processes used to accurately trial and research medical, surgical and behavioural intervention are
Teaser label
Our PeopleContent type
BlogsPublish date
04/19/2023
Summary
ICON plc is a global provider of drug development solutions and services to the pharmaceutical, biotechnology, and medical device industries. Project managers at ICON play a crucial role in ensu
Teaser label
Our PeopleContent type
BlogsPublish date
03/17/2022
Summary
Diversity is one of ``the key drivers of innovation. Diversity of experience, skill set, background and perspective are all essential within a team. Despite technology being one of the most inno
Impactful work. Meaningful careers. Quality rewards.
At ICON, our employees are our greatest strength. That’s why we are committed to empowering you to live your best life, both inside and outside of work. Whether your ambition is lead a global team, become a deep scientific or technical expert, work in-house with our customers or gain experience in a variety of different ICON functions, we will support you in realising your full potential. Learn more about Our Culture at ICON