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Information Technology Jobs

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Impactful work. Meaningful careers. Quality rewards.

If you're looking for a job within an IT team where you can make a real impact, look no further than ICON. Our Information Technology teams enable us to create value, streamline operations, and deliver solutions to our clients and patients. 

We have a range of roles, including Software Engineer, Data Analyst, Senior Test Analyst, Systems Analyst and Project Manager. 

Learn more in this video from Thomas O’Leary, Chief Information Officer.

To see where a career at ICON could take you, browse our available IT and Computer Science jobs below.

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IT PMO (Project Management Office)

The IT PMO team are central to how ICON govern investments and manage projects, with responsibility for: 

1. ICON Investment Governance

2. Project/Program Delivery

3. Portfolio Management & Reporting

4. Project Management Processes & Methodology

The PMO are a team of experienced Project Managers located in all ICON regions and manage global projects and programs that deliver value for all ICON business areas. We have a defined career development structure and PM methodology which provide exciting opportunities to grow your experience across several business areas while also contributing to ICON’s vision.


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Data & Applied Analytics

Data & Applied Analytics provide ICON Leadership, Operations and Sponsors with unparalleled access to the right data at the right time, in the right format. The team’s primary goal is to empower ICON’s internal and external customers to make impactful decisions by creating actionable insights to support operational performance and drive continuous improvement across all service lines within the organisation.

The Data & Applied Analytics team is responsible for providing operational information, including leadership metrics, KPIs and in-depth performance analysis, to all divisions within ICON and externally to our sponsors. The team produces a suite of leadership metrics which are used to measure the organisation's performance and highlight areas of success and areas requiring additional focus. 

Data & Applied Analytics have responsibility for developing, monitoring and maintaining the Operational Metrics Repository (OMR) which is the centralised, “single source of truth” reporting platform for operations. The Operational Metrics Repository also contains supporting quality and financial information which accompanies the operational data to provide a detailed insight into clinical trial performance, and support project management activities within a single environment.


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IT Business Partner Group

The IT Business Partner Group (BPG) serves as the link between ICON’s business units and IT to stimulate, surface, and shape business demand for ICON’s business assets and capabilities. 

The IT BPG is a connector, orchestrator, and navigator between IT and ICON’s business units and external customers throughout the product lifecycle.


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Applied Digital Solutions

Applied Digital Solutions (ADS) provides full Application Lifecycle Management (ALM) for key products used by ICON in the execution of clinical trials. 

 This ALM encompasses all phases of the product lifecycle including strategy and business alignment through to product inception, planning, development, marketing and sales support, and product service and support. 

 We are a very tightly integrated team where collaboration, ownership, and delivery are key foundations of what makes us successful. We are a dynamic team where best in class enterprise deliveries are a given and quality a must.


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IT - Digital Operations

IT - Digital Operations primary goal is to implement, manage and support the IT On-Premise and Cloud Infrastructure, On-Premise Data Centres, Application Suites, Global Service Desks and End user support for ICON’s internal customers.

The IT - Digital Operations team is responsible for providing operational support from initial customer contact (helpdesk) through issues with Corporate Applications, to complex multi-disciplinary problems and everything else in between. The team are based in multiple geographies and multiple locations, with a myriad of IT skillsets across all IT Operational disciplines. 

Symphony Health Technology Team

Our Technology team directly supports our Symphony Health line of business within ICON.  Together, our team drives the next generation of healthcare capabilities to help clients using advanced analytics, data, and consulting services.  

We deliver through scalable data ingestion/delivery pipelines and client facing self-service platforms built on enterprise software and infrastructure platforms.  We lead and deliver value based outcomes by developing our people, culture, and practices to be the best in class.  

IT - Connected Health Solutions

The Connected Health Solutions team is at the forefront of bringing clinical trials directly to patients, sites and sponsor organizations.  

Our solutions are cloud-native and mobile-first, ensuring they can be rapidly deployed to support a global patient population and clinical trial landscape.  Our technology practitioners must demonstrate a willingness to innovate in technology, persevere through delivery, and collaborate in the development of the industry’s leading decentralized clinical trial platform.

The Connected Health team operates with a strong foundation in Agile principles and disciplined Product Lifecycle Management to bring industry leading eClinical solutions to market.  

Women In Technology



Barbara Skerritt, Senior IT Director at ICON in Dublin, shares her experience of growing her career in IT despite not coming from a technical background.

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jobs

Roles in this area at ICON

Business System Adoption Specialist

Salary

Location

US, Blue Bell (ICON)

Location

Blue Bell

Remote Working

Remote

Business Area

ICON Strategic Solutions (FSP)

Job Categories

Technical Project Management

Non-Clinical Project Management

Job Type

Permanent

Description

OBJECTIVES/PURPOSEWork with GDO, R&D and cross-functional stakeholders to collect develop and deploy effective support materials for systems in DSDS ownershipWork with the Business System Owner (BSO)

Reference

JR153365

Expiry date

01/01/0001

Jonathan Holmes Read more Shortlist Save this role
Business System Adoption Specialist

Salary

Location

US, Blue Bell (ICON)

Location

Blue Bell

Remote Working

Remote

Business Area

ICON Strategic Solutions (FSP)

Job Categories

Technical Project Management

Non-Clinical Project Management

Job Type

Permanent

Description

OBJECTIVES/PURPOSEWork with GDO, R&D and cross-functional stakeholders to collect develop and deploy effective support materials for systems in DSDS ownershipWork with the Business System Owner (BSO)

Reference

JR153360

Expiry date

01/01/0001

Jonathan Holmes Read more Shortlist Save this role
Senior Data Scientist

Salary

Location

UK, Livingston

Location

Dublin

Johannesburg

Livingston

Remote Working

Remote or Office

Business Area

ICON Strategic Solutions (FSP)

Job Categories

Engineering

Job Type

Permanent

Description

As a Senor Data Scientist, you will be dedicated to one of our global pharmaceutical clients, a company that values performance, recognizes merit and has a high focus on quality. This environment enco

Reference

JR153460

Expiry date

01/01/0001

Niki Scotto

Author

Niki Scotto
Niki Scotto

Author

Niki Scotto
Read more Shortlist Save this role
Manager, IT Operations

Salary

Location

Ireland, Dublin

Department

Information technology

Location

Dublin

Remote Working

Hybrid

Business Area

ICON Full Service & Corporate Support

Job Categories

IT Management

Job Type

Permanent

Description

As an IT Resource Manager in the IT Strategic Vendor Management team at ICON, you will manage all activities related to the engagement, sourcing, and onboarding of IT Contractors into the IT GBS depar

Reference

JR152688

Expiry date

01/01/0001

Maya Katsarska Read more Shortlist Save this role
Decentralized Clinical Trials Lead

Salary

Location

US, Blue Bell (ICON)

Location

Burlington

Blue Bell

Remote Working

Remote

Business Area

ICON Strategic Solutions (FSP)

Job Categories

Technical Project Management

Non-Clinical Project Management

Job Type

Permanent

Description

As a Principal Clinical System Lead, working as a Decentralized Clinical Trials Lead exclusively assigned and embedded within a Pharmaceutical Company, you will provide strategic leadership and direct

Reference

JR153396

Expiry date

01/01/0001

Melissa Benner Read more Shortlist Save this role
AI Engineering Manager

Salary

Location

Ireland, Dublin

Location

Dublin

Remote Working

Hybrid

Business Area

ICON Full Service & Corporate Support

Job Categories

IT Management

Job Type

Permanent

Description

AI Engineering ManagerDublin, Hydrid As a AI Engineering & Operations Manager at ICON, you will play a pivotal role in shaping and delivering our enterprise AI strategy through the design, deployment,

Reference

JR153278

Expiry date

01/01/0001

Jonathan Cunliffe Read more Shortlist Save this role
AI Portfolio Analyst

Salary

Location

Ireland, Dublin

Location

Dublin

Remote Working

Hybrid

Business Area

ICON Full Service & Corporate Support

Job Categories

Technical Project Management

Non-Clinical Project Management

Job Type

Permanent

Description

AI Portfolio AnalystDublin, HybridAs an AI Portfolio Analyst / Business Analyst at ICON, you will play a key role in supporting the delivery, governance, and optimisation of the Enterprise AI portfoli

Reference

JR153279

Expiry date

01/01/0001

Jonathan Cunliffe Read more Shortlist Save this role
IT Support Engineer III

Salary

Location

Mexico, Mexico City

Department

Information technology

Location

Mexico City

Remote Working

Office Based

Business Area

ICON Full Service & Corporate Support

Job Categories

Technical and Desktop Support

Job Type

Permanent

Description

As an IT Support Engineer III at ICON, you will contribute to our client services function, working collaboratively to deliver high-quality outcomes across our clinical programmes.What You Will Do:You

Reference

JR151721

Expiry date

01/01/0001

Olivia Molina

Author

Olivia Molina
Read more Shortlist Save this role
RTSM/eCOA Manager

Salary

Location

US, Blue Bell (ICON)

Location

Blue Bell

Remote Working

Remote

Business Area

ICON Strategic Solutions (FSP)

Job Categories

Technical Project Management

Non-Clinical Project Management

Job Type

Permanent

Description

As a RTSM/eCOA Manager, you will be responsible for end-to-end leadership of Randomization and Trial Supply Management (RTSM/IRT) systems and eCOA in collaboration with Clinical Operations across a di

Reference

JR150948

Expiry date

01/01/0001

Monica Hawkins Read more Shortlist Save this role
Senior Manager, AI Engineering and Operations

Salary

Location

Ireland, Dublin

Location

Dublin

Remote Working

Hybrid

Business Area

ICON Full Service & Corporate Support

Job Categories

IT Management

Job Type

Permanent

Description

Senior Manager, AI Engineering & OperationsDublin, Ireland - hybridAs a Senior AI Engineering Operations Manager at ICON, you will play a pivotal role in shaping and delivering our Enterprise AI capab

Reference

JR153280

Expiry date

01/01/0001

Jonathan Cunliffe Read more Shortlist Save this role
Senior Software Engineer

Salary

Location

Mexico, Mexico City

Department

Full Service - Development & Commercialisation Solutions

Location

Mexico City

Remote Working

Remote or Office

Business Area

ICON Full Service & Corporate Support

Job Categories

Engineering

Job Type

Permanent

Description

We are currently seeking a Senior Software Engineer to join our diverse and dynamic team. As a Senior Software Engineer at ICON, you will play a crucial role in developing and implementing software so

Reference

JR150305

Expiry date

01/01/0001

Diego  Tonini

Author

Diego Tonini
Read more Shortlist Save this role
Manager, KPI & Metrics – Global Service Desk

Salary

Location

Ireland, Dublin

Department

Information technology

Location

Dublin

Remote Working

Hybrid

Business Area

ICON Full Service & Corporate Support

Job Categories

IT Management

Job Type

Permanent

Description

Role Overview: The Manager, KPI & Metrics for the Global Service Desk is responsible for defining, governing, and reporting on key performance indicators (KPIs) and operational metrics that measure se

Reference

JR152295

Expiry date

01/01/0001

Maya Katsarska Read more Shortlist Save this role
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What are the top skills you need to work in clinical research?

Teaser label

Career Progression

Content type

Blogs

Publish date

05/30/2023

Summary

Clinical research is the backbone of the life sciences industry. In fact, the established processes used to accurately trial and research medical, surgical and behavioural intervention are

Teaser label

Clinical trials are an exciting space to start or progress your career, but what do you need to succeed?

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What does it take to be a brilliant Project Manager?

Teaser label

Our People

Content type

Blogs

Publish date

04/19/2023

Summary

ICON plc is a global provider of drug development solutions and services to the pharmaceutical, biotechnology, and medical device industries. Project managers at ICON play a crucial role in ensu

Teaser label

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An interview with Sheila Kelly: her career journey and women in IT

Teaser label

Our People

Content type

Blogs

Publish date

03/17/2022

Summary

Diversity is one of ``the key drivers of innovation. Diversity of experience, skill set, background and perspective are all essential within a team. Despite technology being one of the most inno

Teaser label

Read an insightful interview with Sheila Kelly as she shares her career journey and discusses the importance of empowering women in the IT industry at ICON.

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