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Information Technology Jobs

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Impactful work. Meaningful careers. Quality rewards.

If you're looking for a job within an IT team where you can make a real impact, look no further than ICON. Our Information Technology teams enable us to create value, streamline operations, and deliver solutions to our clients and patients. 

We have a range of roles, including Software Engineer, Data Analyst, Senior Test Analyst, Systems Analyst and Project Manager. 

Learn more in this video from Thomas O’Leary, Chief Information Officer.

To see where a career at ICON could take you, browse our available IT and Computer Science jobs below.

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IT PMO (Project Management Office)

The IT PMO team are central to how ICON govern investments and manage projects, with responsibility for: 

1. ICON Investment Governance

2. Project/Program Delivery

3. Portfolio Management & Reporting

4. Project Management Processes & Methodology

The PMO are a team of experienced Project Managers located in all ICON regions and manage global projects and programs that deliver value for all ICON business areas. We have a defined career development structure and PM methodology which provide exciting opportunities to grow your experience across several business areas while also contributing to ICON’s vision.


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Data & Applied Analytics

Data & Applied Analytics provide ICON Leadership, Operations and Sponsors with unparalleled access to the right data at the right time, in the right format. The team’s primary goal is to empower ICON’s internal and external customers to make impactful decisions by creating actionable insights to support operational performance and drive continuous improvement across all service lines within the organisation.

The Data & Applied Analytics team is responsible for providing operational information, including leadership metrics, KPIs and in-depth performance analysis, to all divisions within ICON and externally to our sponsors. The team produces a suite of leadership metrics which are used to measure the organisation's performance and highlight areas of success and areas requiring additional focus. 

Data & Applied Analytics have responsibility for developing, monitoring and maintaining the Operational Metrics Repository (OMR) which is the centralised, “single source of truth” reporting platform for operations. The Operational Metrics Repository also contains supporting quality and financial information which accompanies the operational data to provide a detailed insight into clinical trial performance, and support project management activities within a single environment.


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IT Business Partner Group

The IT Business Partner Group (BPG) serves as the link between ICON’s business units and IT to stimulate, surface, and shape business demand for ICON’s business assets and capabilities. 

The IT BPG is a connector, orchestrator, and navigator between IT and ICON’s business units and external customers throughout the product lifecycle.


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Applied Digital Solutions

Applied Digital Solutions (ADS) provides full Application Lifecycle Management (ALM) for key products used by ICON in the execution of clinical trials. 

 This ALM encompasses all phases of the product lifecycle including strategy and business alignment through to product inception, planning, development, marketing and sales support, and product service and support. 

 We are a very tightly integrated team where collaboration, ownership, and delivery are key foundations of what makes us successful. We are a dynamic team where best in class enterprise deliveries are a given and quality a must.


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IT - Digital Operations

IT - Digital Operations primary goal is to implement, manage and support the IT On-Premise and Cloud Infrastructure, On-Premise Data Centres, Application Suites, Global Service Desks and End user support for ICON’s internal customers.

The IT - Digital Operations team is responsible for providing operational support from initial customer contact (helpdesk) through issues with Corporate Applications, to complex multi-disciplinary problems and everything else in between. The team are based in multiple geographies and multiple locations, with a myriad of IT skillsets across all IT Operational disciplines. 

Symphony Health Technology Team

Our Technology team directly supports our Symphony Health line of business within ICON.  Together, our team drives the next generation of healthcare capabilities to help clients using advanced analytics, data, and consulting services.  

We deliver through scalable data ingestion/delivery pipelines and client facing self-service platforms built on enterprise software and infrastructure platforms.  We lead and deliver value based outcomes by developing our people, culture, and practices to be the best in class.  

IT - Connected Health Solutions

The Connected Health Solutions team is at the forefront of bringing clinical trials directly to patients, sites and sponsor organizations.  

Our solutions are cloud-native and mobile-first, ensuring they can be rapidly deployed to support a global patient population and clinical trial landscape.  Our technology practitioners must demonstrate a willingness to innovate in technology, persevere through delivery, and collaborate in the development of the industry’s leading decentralized clinical trial platform.

The Connected Health team operates with a strong foundation in Agile principles and disciplined Product Lifecycle Management to bring industry leading eClinical solutions to market.  

Women In Technology



Barbara Skerritt, Senior IT Director at ICON in Dublin, shares her experience of growing her career in IT despite not coming from a technical background.

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jobs

Roles in this area at ICON

Operations Engineer III

Salary

Location

Mexico, Mexico City

Department

Information technology

Location

Mexico City

Remote Working

Hybrid

Business Area

ICON Full Service & Corporate Support

Job Categories

Network and Infrastructure

Job Type

Permanent

Description

The CIAM Specialist/Engineer will be responsible for designing, implementing, and supporting customer identity solutions across the organization, with a focus on secure, scalable, and compliant access

Reference

JR153414

Expiry date

01/01/0001

Olivia Molina

Author

Olivia Molina
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Business System Adoption Specialist

Salary

Location

US, Blue Bell (ICON)

Location

Blue Bell

Remote Working

Remote

Business Area

ICON Strategic Solutions (FSP)

Job Categories

Technical Project Management

Non-Clinical Project Management

Job Type

Permanent

Description

OBJECTIVES/PURPOSEWork with GDO, R&D and cross-functional stakeholders to collect develop and deploy effective support materials for systems in DSDS ownershipWork with the Business System Owner (BSO)

Reference

JR154907

Expiry date

01/01/0001

Melissa Benner Read more Shortlist Save this role
Senior Manager, AI Engineering and Operations

Salary

Location

Ireland, Dublin

Location

Dublin

Remote Working

Hybrid

Business Area

ICON Full Service & Corporate Support

Job Categories

IT Management

Job Type

Permanent

Description

Senior Manager, AI Engineering & OperationsDublin, Ireland - hybridAs a Senior AI Engineering Operations Manager at ICON, you will play a pivotal role in shaping and delivering our Enterprise AI capab

Reference

JR153280

Expiry date

01/01/0001

Jonathan Cunliffe Read more Shortlist Save this role
Linguistics Associate Project Manager

Salary

Location

Czech Republic, Prague

Department

Language Services

Location

Prague

Warsaw

Bucharest

Reading

Remote Working

Remote or Office

Business Area

ICON Full Service & Corporate Support

Job Categories

Technical Project Management

Non-Clinical Project Management

Job Type

Permanent

Description

We currently have an opportunity for an Associate Project Manager who will be part of our Language Services team coordinating translation projects. The role:Are you interested in clinical translations

Reference

JR151436

Expiry date

01/01/0001

Clodagh Finnegan Read more Shortlist Save this role
Senior Software Engineer

Salary

Location

India, Chennai

Department

Information technology

Location

Chennai

Trivandrum

Remote Working

Hybrid

Business Area

ICON Full Service & Corporate Support

Job Categories

Engineering

Job Type

Permanent

Description

We are currently seeking a Senior Software Engineer to join our diverse and dynamic team. As a Senior Software Engineer at ICON, you will play a vital role in designing and developing innovative softw

Reference

JR145239

Expiry date

01/01/0001

Puja Jaiswal

Author

Puja Jaiswal
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Clinical Validation Analyst

Salary

Location

India, Chennai

Location

Bangalore

Chennai

Bengaluru

Remote Working

Hybrid

Business Area

ICON Full Service & Corporate Support

Job Categories

Analyst

Job Type

Permanent

Description

As a Clinical Validation Analyst at ICON, you will ensure the accuracy and integrity of clinical trial data through rigorous validation processes.What You Will Do:You will contribute to clinical resea

Reference

JR154343

Expiry date

01/01/0001

Kavitha K

Author

Kavitha K
Kavitha K

Author

Kavitha K
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Associate Project Manager - Language Services

Salary

Location

Brazil, Sao Paulo

Department

Language Services

Location

Sao Paulo

Remote Working

Remote or Office

Business Area

ICON Full Service & Corporate Support

Job Categories

Technical Project Management

Non-Clinical Project Management

Job Type

Permanent

Description

The language services team within ICON is seeking highly skilled and experienced COA associate project manager to coordinate projects related to COAs. The ideal candidate will bring a strong backgroun

Reference

JR152238

Expiry date

01/01/0001

Florencia  Borello Taiana Read more Shortlist Save this role
eCOA Technical Project Manager

Salary

Location

US, Blue Bell (ICON)

Location

Blue Bell

Rahway, NJ

West Point, PA

Remote Working

Hybrid

Business Area

ICON Strategic Solutions (FSP)

Job Categories

Technical Project Management

Non-Clinical Project Management

Job Type

Permanent

Description

As a Senior Clinical System Lead at ICON, you will be instrumental in overseeing the design, development, and implementation of clinical systems that drive the efficiency and effectiveness of clinical

Reference

JR153902

Expiry date

01/01/0001

Jamie Pruitt

Author

Jamie Pruitt
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Senior Validation Analyst

Salary

Location

India, Chennai

Location

Bangalore

Chennai

Trivandrum

Bengaluru

Remote Working

Remote or Office

Business Area

ICON Strategic Solutions (FSP)

Job Categories

Analyst

Job Type

Permanent

Description

As a Senior Validation Analyst at ICON, you will be responsible for ensuring that all systems and processes comply with regulatory standards and internal quality requirements. What You Will Do:You wil

Reference

JR151830

Expiry date

01/01/0001

Kalpana Kulasekaran Read more Shortlist Save this role
eCOA UAT Lead

Salary

Location

Poland, Warsaw

Location

Sofia

Warsaw

Johannesburg

Remote Working

Remote or Office

Business Area

ICON Full Service & Corporate Support

Job Categories

Technical Project Management

Non-Clinical Project Management

Job Type

Permanent

Description

The eCOA UAT Lead member is a key member of the eCOA Solutions team. The eCOA Application specialist acts as the ICON expert that approves the design of eCOA Systems and creates appropriate testing pl

Reference

JR149987

Expiry date

01/01/0001

Clodagh Finnegan Read more Shortlist Save this role
Decentralized Clinical Trials Lead

Salary

Location

US, Blue Bell (ICON)

Location

Burlington

Blue Bell

Remote Working

Remote

Business Area

ICON Strategic Solutions (FSP)

Job Categories

Technical Project Management

Non-Clinical Project Management

Job Type

Permanent

Description

As a Principal Clinical System Lead, working as a Decentralized Clinical Trials Lead exclusively assigned and embedded within a Pharmaceutical Company, you will provide strategic leadership and direct

Reference

JR153396

Expiry date

01/01/0001

Melissa Benner Read more Shortlist Save this role
Business System Adoption Specialist

Salary

Location

US, Blue Bell (ICON)

Location

Blue Bell

Remote Working

Remote

Business Area

ICON Strategic Solutions (FSP)

Job Categories

Technical Project Management

Non-Clinical Project Management

Job Type

Permanent

Description

OBJECTIVES/PURPOSEWork with GDO, R&D and cross-functional stakeholders to collect develop and deploy effective support materials for systems in DSDS ownershipWork with the Business System Owner (BSO)

Reference

JR153360

Expiry date

01/01/0001

Melissa Benner Read more Shortlist Save this role
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pipette dispensing samples in a deep well plate
What are the top skills you need to work in clinical research?

Teaser label

Career Progression

Content type

Blogs

Publish date

05/30/2023

Summary

Clinical research is the backbone of the life sciences industry. In fact, the established processes used to accurately trial and research medical, surgical and behavioural intervention are

Teaser label

Clinical trials are an exciting space to start or progress your career, but what do you need to succeed?

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What does it take to be a brilliant Project Manager?

Teaser label

Our People

Content type

Blogs

Publish date

04/19/2023

Summary

ICON plc is a global provider of drug development solutions and services to the pharmaceutical, biotechnology, and medical device industries. Project managers at ICON play a crucial role in ensu

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An interview with Sheila Kelly: her career journey and women in IT

Teaser label

Our People

Content type

Blogs

Publish date

03/17/2022

Summary

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Read an insightful interview with Sheila Kelly as she shares her career journey and discusses the importance of empowering women in the IT industry at ICON.

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