
What does it take to be a brilliant Project Manager?
ICON plc is a global provider of drug development solutions and services to the pharmaceutical, biotechnology, and medical device industries. Project managers at ICON play a crucial role in ensuring the successful planning, execution, and completion of clinical trials and other projects related to drug development. Some key responsibilities and tasks that a project manager at ICON may be involved in are:
- Project Planning
- Team Management
- Risk Management
- Client Communication
- Quality Assurance
- Documentation
- Continuous Improvement
- Vendor Management
We spoke to Jeroen Kleijne, a Project Management Director at ICON, and he told us what he thinks makes a project manager stand out.
1. Communication
Being a project manager really means being a leader and all good leaders find the perfect balance between listening and giving orders. This is a very important characteristic and, crucially, it’s one that can be taught. I’ve coached a number of PMs when they were new to the role and they’ve felt under pressure to have all the answers but this is not the case. Talking and interacting with your team makes sense for everyone – you have a pool of experts who will be happy to discuss issues with you, they don’t just expect you to automatically have every answer.
Having the confidence to use the experts in your team is a far better management strategy than pretending to know everything and tripping yourself up.
2. Vision
Your role is not to be overly focused on the day-to-day business but to always have one eye on the future. Forward planning is the ability to see potential issues in the future and plan different solutions. The start-up process particularly requires the ability to work on long-term risk analysis.
3. Presentation
Presentations form an important part of the Project Manager role at ICON and I place real value on the ability to get to the heart of the matter. The nature of our business means that there are often reams of data to be worked through but making presentations accessible and powerful in a few slides is far more valuable than having hundreds of slides to get through. I’m much more impressed with simple graphs and tables that clearly explain what’s going on. This is all about understanding your audience – as a PM you will often present to senior team members and they need a high-level overview so any potential issues are flagged.
4. Ownership
Our project managers have 100% ownership over their trials, it is your study and it is your team. As such taking pride and responsibility is very important. You will be working with a number of different departments and forging relationships with clients and you need to take accountability for everything that happens. This is what it means to be a leader.
5. Preparation
Before you even become the PM on a trial you have to win it. Working with the business development team you will be closely involved in pitching to the client and gaining their trust. However, what really stands out for me isn’t the pitch, it’s the preparation. Good preparation really builds up your credibility within the business, particularly with senior management (who call our rising stars “rock stars”!). The better prepared you are the more confident you’ll be in getting the message across and this will impress the potential client.
It is a high-pressure job, but the rewards are well worth it - it’s a highly satisfying area to be involved in. If you’d like to learn more about the project management roles we currently have available.
Sign up for post alerts
ICON & You
The potential of together.
Careers that improve the lives of patients, our clients and each other. Are you ready to make a difference?
View jobsRelated jobs at ICON
Salary
Location
Spain, Barcelona
Department
Full Service - Development & Commercialisation Solutions
Location
Dublin
Warsaw
Bucharest
Barcelona
Madrid
Reading
Gdansk
Remote Working
Hybrid: Office/Remote
Business Area
ICON Full Service & Corporate Support
Job Categories
Project/ Program Management
Job Type
Permanent
Description
This is an exciting opportunity to join the Client Management side of our Language Services team within the Clinical Research Industry. Do you have an interest in languages? Are you interested in coor
Reference
JR127887
Expiry date
01/01/0001
Author
Clodagh FinneganAuthor
Clodagh FinneganSalary
Location
Romania, Bucharest
Department
Full Service - Development & Commercialisation Solutions
Location
Sofia
Budapest
Warsaw
Bucharest
Barcelona
Madrid
Gdansk
Remote Working
Hybrid: Office/Remote
Business Area
ICON Full Service & Corporate Support
Job Categories
Project/ Program Management
Job Type
Permanent
Description
Project Manager, COA project management, language solutions, PCSJob Overview: The language services team within ICON is seeking highly skilled and experienced COA project manager to oversee projects r
Reference
JR127886
Expiry date
01/01/0001
Author
Maya KatsarskaAuthor
Maya KatsarskaSalary
Location
Poland, Warsaw
Department
Full Service - Development & Commercialisation Solutions
Location
Dublin
Limerick
Warsaw
Barcelona
Madrid
Reading
Gdansk
Warwickshire
Swansea
Remote Working
Hybrid: Office/Remote
Business Area
ICON Full Service & Corporate Support
Job Categories
Project/ Program Management
Resourcing
Job Type
Permanent
Description
We are currently seeking a Resource Coordinator, PCS to join our diverse and dynamic team. As a Resource Coordinator at ICON, you will play a key role in supporting the Project Coordination Services (
Reference
JR127112
Expiry date
01/01/0001
Author
Maya KatsarskaAuthor
Maya KatsarskaSalary
Location
Romania, Bucharest
Department
Full Service - Development & Commercialisation Solutions
Location
Sofia
Budapest
Warsaw
Bucharest
Barcelona
Madrid
Gdansk
Remote Working
Hybrid: Office/Remote
Business Area
ICON Full Service & Corporate Support
Job Categories
Project/ Program Management
Job Type
Permanent
Description
Team Lead, eCOA project management, language solutions, PCSJob Overview: The language services team within ICON is seeking highly skilled and experienced Team Lead to oversee our eCOA implementation a
Reference
JR127883
Expiry date
01/01/0001
Author
Maya KatsarskaAuthor
Maya KatsarskaRelated stories
.png)
Teaser label
IndustryContent type
BlogsPublish date
05/22/2025
Summary
World Schizophrenia Awareness Day 2025 Every year on 24 May, World Schizophrenia Awareness Day offers a vital opportunity to raise awareness, dismantle stigma, and celebrate the strength of individ
.png)
Teaser label
Inside ICONContent type
BlogsPublish date
05/08/2025
Summary
Standing Strong on Ovarian Cancer Day: ICON's Commitment to Advancing Care Ovarian cancer remains one of the most challenging gynaecologic malignancies, both in terms of detection and treatmen
.png)
Teaser label
IndustryContent type
BlogsPublish date
05/07/2025
Summary
Patient Centricity in Clinical Research: What it is and Why it Matters In the past, clinical research was designed around the needs of sponsors, researchers, and regulatory bodies. Patients were of
Recently viewed jobs
Impactful work. Meaningful careers. Quality rewards.
At ICON, our employees are our greatest strength. That’s why we are committed to empowering you to live your best life, both inside and outside of work. Whether your ambition is lead a global team, become a deep scientific or technical expert, work in-house with our customers or gain experience in a variety of different ICON functions, we will support you in realising your full potential. See all locations Learn more about Our Culture at ICON