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Business Operations Manager - Site Contracting

  1. Tokyo
JR137772
  1. Corporate Support
  2. ICON Strategic Solutions
  3. Office or Home

About the role

Business Operations Manager - Site Contracting

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

【職務内容】

弊社のFSP部門(Functional Service Provider)における外部就労案件にてBusiness Operations Manager – Site Contracting(弊社タイトルManager, Contracts想定)として下記ご担当いただきます。

※ご経験によっては、Business Operations Associate - Site Contracting(

弊社タイトルSenior Contract Analyst想定)となります。

■ 主な業務内容

初回契約~治験終了まで(変更契約も含む)の一覧において費用・契約書周り業務を担当いただきます。

・臨床試験に関する契約書(治験契約、修正契約、付随契約など)の作成、レビュー、交渉、締結業務

・社内外ステークホルダー(試験実施施設、社内の関連部署*法務部など含むとの円滑なコミュニケーションおよび進捗管理

・システムでの契約関連文書の進捗追跡およびファイリング

・試験マイルストンや契約締結スケジュールに関連するリスクの特定と対応策の提案

・試験チームとの連携による契約締結スケジュールの予測と調整

・契約書の整合性

・正確性の確認および必要に応じた修正 ・費用関連(費用管理の文書作成、費用交渉)

・各種トレーニングの受講と、SOPや業務プロセスの遵守など

■外部就労先でのレポートライン:USの担当者

チーム会議、USのbudget memberへのエスカレーション時、USのラインマネージャーとの会話で英語を使用します。

We are currently seeking a Manager, Contracts to join our diverse and dynamic team. As a Manager, Contracts at ICON, you will play a pivotal role in overseeing the contracts management process, negotiating agreements, and ensuring compliance with legal and regulatory requirements in support of our clinical trial operations.

What you will be doing

  • Managing the end-to-end contracts process, including drafting, reviewing, and negotiating contracts with clients, vendors, and other stakeholders.
  • Collaborating closely with internal departments, including legal, finance, and project management, to ensure alignment on contract terms and conditions.
  • Providing guidance and support to project teams on contract-related matters, including interpretation of contract terms and resolution of disputes.
  • Monitoring contract performance and compliance throughout the project lifecycle, identifying risks and implementing mitigation strategies as needed.
  • Maintaining accurate records and documentation of contract activities, ensuring adherence to company policies and procedures.


Your profile

  • Bachelor's degree in business administration, law, or a related field; advanced degree or legal qualification preferred.
  • Minimum of 5 years of experience in contracts management, preferably within the pharmaceutical, biotechNlogy, or clinical research industry.
  • Strong kNwledge of contract law, legal principles, and regulatory requirements relevant to clinical trials.
  • Excellent negotiation and communication skills, with the ability to build rapport and influence stakeholders at all levels.
  • Detail-oriented with strong analytical and problem-solving abilities, capable of managing multiple contracts and priorities in a fast-paced environment.

What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

  • Various annual leave entitlements
  • A range of health insurance offerings to suit you and your family’s needs.
  • Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
  • Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
  • Life assurance
  • Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply

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