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Clinical Operations Manager

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About the role

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This is an exciting opportunity to work within a fast paced, busy environment for a leading global provider of outsourced development services to the pharmaceutical, biotechnology and medical device industries.  Our CRA Managers play a key role within ICON, line managing Clinical Research Associates (CRA’s) effectively, ensuring high performance, quality of monitoring and continuous development. 
 
Purpose of the Role
  • As a manager, you will be expected to create a culture of process improvement with a focus on streamlining processes, adding value to the business and meeting client needs.  
  • The CRA Manager will interview, evaluate and select new CRA hires, make recommendations for CRA promotions, conduct timely CRA performance reviews and appraisals and ensure clear goals and objectives are set. 
  • Accompany CRA’s on visits to provide on-site training and implement agreed corrective actions and/or further training as required.  You will implement individual development plans, identify and ensure all necessary training is provided and provide coaching and mentoring to assigned CRA’s. 
Role Requirements  
  • The successful candidate will be an experienced, organized, highly motivated clinical research professional, from a SCRA/PM background, with a proven track record in CRA Management.  Bachelors Degree, or local equivalent, in life sciences, medicine or related discipline. 
  • A comprehensive knowledge and understanding of ICH-GCP is essential along with excellent communication, interpersonal and time management skills. 
  • Due to the nature of this position, a driving license will be necessary as travel will be required, domestic and/or international. 
Benefits of Working in ICON
 
Other than working with a great team of smart and energetic people, we also offer a very competitive benefits package.  This varies from country to country so a dedicated recruiter will discuss this with you at interview stage.
We care about our people as they are the key to our success. We provide an open and friendly work environment where we empower people and provide them with opportunities to develop their long term career.   
 
What’s Next?
 
Following your application you will be contacted by one of our dedicated recruiters and if successful we will be able to provide you with more details about this opportunity.
 
ICON is an equal opportunity employer -  M/F/D/V and committed to providing a workplace free of any discrimination or harassment.
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