JUMP TO CONTENT

Clinical Operations Manager

015531_2

About the role

This vacancy has now expired. Please click here to view live vacancies.

This is an exciting opportunity to work within a fast paced, busy environment for a leading global provider of outsourced development services to the pharmaceutical, biotechnology and medical device industries.  Our CRA Managers play a key role within ICON, line managing Clinical Research Associates (CRA’s) effectively, ensuring high performance, quality of monitoring and continuous development. 
 
Purpose of the Role
  • As a manager, you will be expected to create a culture of process improvement with a focus on streamlining processes, adding value to the business and meeting client needs.  
  • The CRA Manager will interview, evaluate and select new CRA hires, make recommendations for CRA promotions, conduct timely CRA performance reviews and appraisals and ensure clear goals and objectives are set. 
  • Accompany CRA’s on visits to provide on-site training and implement agreed corrective actions and/or further training as required.  You will implement individual development plans, identify and ensure all necessary training is provided and provide coaching and mentoring to assigned CRA’s. 
Role Requirements  
  • The successful candidate will be an experienced, organized, highly motivated clinical research professional, from a SCRA/PM background, with a proven track record in CRA Management.  Bachelors Degree, or local equivalent, in life sciences, medicine or related discipline. 
  • A comprehensive knowledge and understanding of ICH-GCP is essential along with excellent communication, interpersonal and time management skills. 
  • Due to the nature of this position, a driving license will be necessary as travel will be required, domestic and/or international. 
Benefits of Working in ICON
 
Other than working with a great team of smart and energetic people, we also offer a very competitive benefits package.  This varies from country to country so a dedicated recruiter will discuss this with you at interview stage.
We care about our people as they are the key to our success. We provide an open and friendly work environment where we empower people and provide them with opportunities to develop their long term career.   
 
What’s Next?
 
Following your application you will be contacted by one of our dedicated recruiters and if successful we will be able to provide you with more details about this opportunity.
 
ICON is an equal opportunity employer -  M/F/D/V and committed to providing a workplace free of any discrimination or harassment.
List #1

Day in the life

Headshot of female
From Lab Bench to Program Leadership: Sinéad McKeon's Career at ICON

Teaser label

Our People

Content type

Blogs

Publish date

02/05/2026

Summary

Building expertise through diverse roles and continuous learning Sinéad McKeon's career at ICON demonstrates how scientific training can evolve into strategic leadership. Now a Senior Manager in Lab

Teaser label

Discover how a career can evolve from hands on lab work to program management in this interview with Sinéad McKeon.

Read more
Headshot image of male
Shaping the Future of Patient Safety: A Conversation with Hassan Aljobori

Teaser label

Our People

Content type

Blogs

Publish date

02/05/2026

Summary

Shaping the Future of Patient Safety At ICON, patient safety is the foundation of everything we do. Hassan Aljobori, Director of Pharmacovigilance, shares his journey through nine years of growth

Teaser label

Hassan shares his career journey, advice for building a career in pharmacovigilance, and what sets ICON apart as an employer.

Read more
Izabella's Journey Back to ICON

Teaser label

Our People

Content type

Blogs

Publish date

01/26/2026

Summary

Sometimes the best way to recognise what you have is to experience life without it. For Izabella Grimaldi, a Clinical Research Associate II based in Brazil, that realisation came after seven months wo

Teaser label

Izabella shares what makes our culture, leadership, and opportunities worth coming back for.

Read more
View all

Similar jobs at ICON

Patient & Site Engagement Manager

Salary

Location

US, Blue Bell (ICON)

Location

Boston

Whitesboro

Raleigh

Winston-Salem

Knoxville

Charlotte

Hickory

New York

Bristol

Wilmington

Salisbury

Downers Grove

Blue Bell

Rochester

Remote Working

Remote

Business Area

ICON Strategic Solutions

Job Categories

Patient Recruitment

Job Type

Permanent

Description

We are currently seeking a Senior Patient Recruitment Lead to join our diverse and dynamic team. As a Senior Patient Recruitment Lead at ICON, you will be responsible for strategizing and overseeing p

Reference

JR143739

Expiry date

01/01/0001

Brandon Pupek

Author

Brandon Pupek
Read more Shortlist Save this role
Program Manager, Clinical Data Science

Salary

Location

US, Blue Bell (ICON)

Location

Blue Bell

Remote Working

Remote

Business Area

ICON Strategic Solutions

Job Categories

Clinical Data Management

Job Type

Permanent

Description

We are currently seeking a Program Manager, Clinical Data Science to join our diverse and dynamic team. As a Program Manager in Clinical Data Science at ICON, you will play a crucial role in overseein

Reference

JR143864

Expiry date

01/01/0001

Brandon Pupek

Author

Brandon Pupek
Read more Shortlist Save this role
Manager, FSA

Salary

Location

Japan, Tokyo

Location

Tokyo

Remote Working

Office or Home

Business Area

ICON Full Service & Corporate Support

Job Categories

Study Start Up

Job Type

Permanent

Description

We are currently seeking a Manager, FSA (Feasibility and Site Activation) to join our diverse and dynamic team. As a Manager, FSA (Feasibility and Site Activation) at ICON, you will lead teams respons

Reference

JR143801

Expiry date

01/01/0001

Haruna Yamabayashi Read more Shortlist Save this role
Site Specialist II

Salary

Location

Japan, Tokyo

Location

Osaka

Tokyo

Remote Working

Office or Home

Business Area

ICON Full Service & Corporate Support

Job Categories

Study Start Up

Job Type

Permanent

Description

We are currently seeking a Site Specialist II to join our diverse and dynamic team. As a Site Specialist II at ICON, you will independently manage a range of site support activities, acting as a key o

Reference

JR143800

Expiry date

01/01/0001

Haruna Yamabayashi Read more Shortlist Save this role
Medical Research Representative

Salary

Location

Netherlands, Groningen GRQM

Department

Full Service - Early Clinical and Bioanalytical Solutions

Location

Groningen

Remote Working

Office Based

Business Area

ICON Full Service & Corporate Support

Job Categories

Facilities & Administratives Services

Clinic

Job Type

Permanent

Description

Medical Research Representative (MRA)Medisch Research Assistent / Medisch ResearchmedewerkerAt ICON, it’s our people that set us apart. Our diverse and dynamic teams play a key role in driving innovat

Reference

JR143916

Expiry date

01/01/0001

Sophia Cairns

Author

Sophia Cairns
Read more Shortlist Save this role
Site Care Partner - Oncology - Home Based (Canada)

Salary

Location

Canada, Montreal

Location

Montreal

Burlington

Remote Working

Remote

Business Area

ICON Strategic Solutions

Job Categories

Patient Recruitment

Job Type

Permanent

Description

The Site Care Partner is the main point of contact for investigative sites throughout a study life cycle; accountable for site start-up activities through activation; accountable for building and reta

Reference

JR143883

Expiry date

01/01/0001

Monica Hawkins Read more Shortlist Save this role
View Jobs

Browse popular job categories below or search all jobs above