Clinical Services Associate- PK Lab

Clinical Services Associate PK Lab- Office-Based, Lenexa, Kansas

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

We are seeking a detail-oriented and organized Clinical Services Associate to oversee the daily activities and schedules of laboratory assistants within our PK Processing Laboratory . This role is critical to ensuring smooth processing laboratory operations, including supervising staff, supporting ongoing research studies, and maintaining the necessary inventory and supplies.

Location: Lenexa, KS

Full time, Onsite

What you will be doing:

• Supervision & Scheduling
  • Oversee day-to-day activities of laboratory assistants to ensure optimal workflow and productivity.
  • Create and manage work schedules, assignments, and task prioritization.
  • Ensure compliance with standard operating procedures (SOPs), safety regulations, and laboratory protocols.
• Training & Development
  • Train and mentor new laboratory assistants on lab procedures, safety protocols, and equipment use.
  • Provide ongoing support and development opportunities to laboratory staff.
• Laboratory Operations
  • Coordinate and support all aspects of laboratory processing activities related to ongoing studies.
  • Ensure timely and accurate sample processing, documentation, and reporting.
  • Monitor lab cleanliness, equipment maintenance, and readiness for audits or inspections.
• Inventory & Supply Management
  • Track and maintain laboratory inventory, including reagents, equipment, and consumables.
  • Order and restock laboratory supplies in a timely manner to support uninterrupted study operations.
  • Liaise with vendors and procurement departments as needed.

Your Profile:

• High school diploma or equivalent;
• Associate degree or Bachelors Degree in a relevant field preferred.
• Good grasp of Good Clinical Practice (GCP) guidelines and regulatory requirements.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a fast-paced and dynamic environment.
• Bring people leadership, efficiency, and a strong ability to train the team in processes.

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What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply