CRA II
- Kuala Lumpur
- Clinical Monitoring
- ICON Strategic Solutions
TA Business Partner
- Icon Strategic Solutions
About the role
This vacancy has now expired. Please click here to view live vacancies.
ICON plc is a world-leading healthcare intelligence and clinical research organization. From molecule to medicine, we
advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and
government and public health organizations.
With our patients at the center of all that we do, we help to accelerate the development of drugs and devices that save
lives and improve quality of life.
Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON
people have a mission to succeed and a passion that ensures what we do, we do well.
Position overview:
The Clinical Research Associate (CRA) will monitor the progress of clinical studies at investigative sites or remotely,
and ensure clinical trials are conducted, recorded, and reported in accordance with the protocol, standard operating
procedures (SOPs), ICH-GCP, and all applicable regulatory requirements.
What you will be doing:
Implements and monitors clinical trials to ensure sponsor and investigator obligations are being met and are
compliant with applicable local regulatory requirements and ICH-GCP guidelinesAssesses the qualification of potential investigative sites, initiates clinical trials at investigative sites, instructs
site personnel on the proper conduct of clinical trials, and close clinical trials at investigative sitesReviews and verifies accuracy of clinical trial data collected, either onsite or remotely
Provides regular site status information to team members, trial management, and updates trial management
toolsCompletes monitoring activity documents as required by ICON SOPs or other contractual obligations
Works closely with other clinical team members to facilitate timely resolution of trial and/or clinical issues
Escalates site and trial related issues per ICON SOPs, until identified issues are resolved or closed
Performs essential document site file reconciliation
Performs source document verification and query resolution
Assesses IP accountability, dispensation, and compliance at the investigative sites
Verifies Serious Adverse Event (SAE) reporting according to trial specifications and ICH-GCP guidelines
Communicates with investigative sites
Updates applicable tracking systems
Ensures all required training is completed and documented
Serves as observation visit leader
Facilitates audit s and audit resolution
Mentors junior level CRAs and serves as a resource for new employees
Serves as observation and performance visit leader
May be assigned additional Clinical Operations tasks
May serve as a resource for and interact with other functional areas to resolve site issues and facilitate trial
timelinesMay be assigned clinical tasks where advanced negotiating skills are required
You are:
- Bachelor's degree in Life Science related course
- At least 2 years of onsite monitoring (excluding any training & induction)
- Strong & clear communication skills
What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.
Our benefits examples include:
- Various annual leave entitlements
- A range of health insurance offerings to suit you and your family’s needs
- Competitive retirement planning offerings to maximise savings and plan with confidence for the years ahead
- Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being
- Life assurance
- Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others
Visit our careers website to read more about the benefits of working at ICON: https://careers.iconplc.com/benefits
At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.
https://careers.iconplc.com/reasonable-accommodations
Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.
Impactful work. Meaningful careers. Quality rewards.
At ICON, our employees are our greatest strength. That’s why we are committed to empowering you to live your best life, both inside and outside of work. Whether your ambition is lead a global team, become a deep scientific or technical expert, work in-house with our customers or gain experience in a variety of different ICON functions, we will support you in realising your full potential. Learn more about Our Culture at ICON
Day in the life

Teaser label
A Day In The LifeContent type
BlogsPublish date
04/05/2023
Summary
Senior Clinical Research Associate Suzaita Hipolito talks about the satisfaction gained from working in Clinical Research. “What would it look like to wake up every day feeling happy and fulfilled?
by
Suzaita Hipolito

Teaser label
Career ProgressionContent type
BlogsPublish date
03/20/2020
Summary
Navigating the world of graduate schemes and positions can be daunting, especially if you’re not quite sure of the role or company you want to align yourself with. At ICON, we recognise what a signifi
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