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Director, Product Management

JR073550

About the role

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Job Title: Director, Product Management - FIRECREST

Location: Ireland, Dublin

ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations.

With our patients at the centre of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.

Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.

FIRECEST is ICON's Digital Engagement platform, simplifying life for the key parties involved in clinical trials and making it easier for them to carry out their responsibilities.

The Role

Reporting to the VP of FIRECREST, the Director, Product Management is a senior member of the FIRECREST leadership team and has overall responsibility for the development and execution of the FIRECREST Product Roadmap. Working closely with clients and a variety of internal business stakeholders, the Director, Product Management ensures that FIRECREST is strategically positioned in the marketplace so that FIRECREST business goals can be achieved.


The Director, Product Management ensures that customer requirements are properly understood so that our product portfolio can meet market expectations. As the Clinical Research industry continues to embrace digital, this role will play a key part in the ongoing digital transformation of ICON.

  • Minimum 10 years' experience in Product Management, ideally involving digital products in healthcare. Experience of Clinical Research and Pharma a distinct advantage.
  • Experience managing a team of business Product Managers
  • Experience driving a product portfolio and managing a pipeline of new opportunities from Ideation to Launch
  • Advanced presentation skills geared towards persuasion and driving a vision of future state processes & solutions
  • Advanced market research, business case development, analytical, problem solving and troubleshooting skills
  • Excellent cross-departmental communication & collaboration/influencing skills
  • Energetic individual, eager to manage multiple activities and priorities. Dedication to quality in all work tasks and deliverables. Passion for customer service.
  • Ability to travel (approximately 20%) domestic and/or international.
  • Demonstrable experience of stakeholder/relationship management with a client focused approach to work.
  • Able to understand the business implications of decisions and impact on customer.
  • Ability to work in a matrix environment and to value the importance of teamwork.
    Ability to set ambitious and realistic targets, drive execution and build culture of continuous improvement and accountability.

What you will need:

  • Experience of Digital Product Development and strategic Product Management
  • Degree in Engineering, Business, Life Sciences, or related discipline or significant industry experience deemed by ICON to be equivalent
  • MBA a plus

Benefits of Working in ICON:

Our success depends on the knowledge, capabilities and quality of our people. That's why we are committed to developing our employees in a continuous learning culture -one where we challenge you with engaging work and where every experience adds to your professional development.

At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises not only an excellent level of base pay, but also a wide range of variable pay and recognition programs. In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career -both now, and into the future.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

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