ICF Specialist

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

As a ICF Specialist you will be responsible for review, coordination and finalization of Global Informed Consent Form templates for all client clinical studies that are managed by Development Operations. Responsibilities also include supporting CSS Central Services team as needed.

What you will be doing:

• Co-manages maintenance of the centralized Informed Consent Form mailbox.
• Reviews and validates quality and accuracy of Informed Consent Form templates.
• Supports development of Informed Consent Form templates.
• Responsible for tracking progress of Informed Consent Form template language reviews and escalations.  
• Edits and reviews Informed Consent Form templates per protocol while ensuring adherence to the client standards and study timelines.
• Assist in the reporting of Key Performance Indicators and Central Services metrics.
• Maintains consistent communications with internal client, including in-person discussion, telephone calls, and email.
• Global position

You are:

• Bachelor’s Degree in business administration, finance, science or related field or equivalent experience.
• Minimum of three years of relevant experience in the biopharmaceutical/CRO industry.
• Minimum of three years negotiating Site contracts and budgets in a global level.
• Experience in negotiating vendor contracts/budgets.
• Excellent negotiation skills.
• Experience with conflict resolution.
• Proven ability to effectively manage change.
• Ability to negotiate complex contract and payment terms.
• Flexibility to assume a workload which frequently necessitates an adjustment of priorities.
• Proactively identify issues and provide potential solutions for resolution.
• Detail oriented.
• Ability to manage multiple tasks simultaneously and meet deliverables in accordance with stated timelines.
• Proficiency with all applications of Microsoft Office.
• Good interpersonal skills.
• Comfort with ambiguity; ability to act without having the total picture.

What ICON can offer you:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs
• Competitive retirement planning offerings to maximise savings and plan with confidence for the years ahead
• Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others

Visit our careers website to read more about the benefits of working at ICON: https://careers.iconplc.com/benefits

At ICON, diversity, inclusion & belonging are fundamental to our culture and values. Our rich diversity makes us more innovative which helps us better serve our people, patients, customers, and our communities. We're proud of our diverse workforce and the work we’ve done to become a more inclusive organisation. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

https://careers.iconplc.com/reasonable-accommodations

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.