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As a global provider of drug development solutions, our work is serious business. But that doesn't mean you can't have fun while you do it. With our vision to be the partner of choice in drug development, we hire only the best and brightest in the industry. Are you one of them?

The Role

Become familiar with ICON's SOPs/WPs, ICH GCP guidelines, appropriate regulations, ICON systems and the principles of and assist with investigator recruitment
Maintain timelines and ensure accuracy and completeness of data entered into ICON systems
Serve as the primary in-house contact for sites and investigators participating in studies
Conduct and completes remote site management activities, with support as needed, according to applicable SOPS and the Study Monitoring Plan.
To contact Clinical sites for specific requests (e.g. enrolment updates, missing documentation, data entry timeliness, data query follow-up, CDA finding follow-up, and action Item resolution or other sponsor specific CRA tasks.
Take responsibility for project tasks and sees these tasks through to successful completion, with support.
Maintain a professional interpersonal relationship with study team, sites, and Sponsors
Participate in QA Audits as needed.
Regularly attend and gives to project specific and departmental meetings
Ability and willingness to travel as needed (drive and fly)
Maintain Sponsor and patient confidentiality
Other duties as assigned

What you need

Minimum Bachelor's degree in a life science
At least 12 months of a CTA/Clinical Trial Assistant or similar role experience within the clinical/pharmaceutical industry
Understanding of ICH GCP Compliance
Excellent communication and organizational skills

Impactful work. Meaningful careers. Quality rewards.

At ICON, our employees are our greatest strength. That’s why we are committed to empowering you to live your best life, both inside and outside of work. Whether your ambition is lead a global team, become a deep scientific or technical expert, work in-house with our customers or gain experience in a variety of different ICON functions, we will support you in realising your full potential.
Learn more about Our Culture at ICON

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Day in the life

Understanding Roles in a Clinical Trial: Sponsors, CROs, and Sites

Teaser label

Industry

Content type

Blogs

Publish date

02/16/2026

Summary

What Sponsors, CROs, and Sites Each Do Clinical research brings together many organisations, each with a specific role in delivering a clinical trial. For those new to the industry, the relationsh

Teaser label

Learn how clinical trials are delivered by understanding the roles of sponsors, CROs, and sites.

Key skills that make candidates successful in FSP roles

Teaser label

Industry

Content type

Blogs

Publish date

02/16/2026

Summary

Functional Service Provision (FSP), also known as sponsor-embedded delivery, is a core part of how modern clinical research is delivered. At ICON Strategic Solutions, our teams work as an extens

Teaser label

In this blog, we outline the key skills and attributes that help professionals thrive in FSP environments and build long term careers in sponsor-embedded roles.

From Lab Bench to Program Leadership: Sinéad McKeon's Career at ICON

Teaser label

Our People

Content type

Blogs

Publish date

02/05/2026

Summary

Building expertise through diverse roles and continuous learning Sinéad McKeon's career at ICON demonstrates how scientific training can evolve into strategic leadership. Now a Senior Manager in Lab

Teaser label

Discover how a career can evolve from hands on lab work to program management in this interview with Sinéad McKeon.

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