IPG Systems Analyst - Office Hybrid in Dublin, Ireland
ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.
The IPG Systems Analyst position will be working as part of our Investigator Payments Team and will work closely with various internal departments, such as Clinical Operations, Study Start Up, Pricing, Data Management, as well as the IPG Payments Processing Team.
This is an excellent opportunity for a self-starter, to gain new responsibilities in a range of system driven activities, become commercially focused and be a key player within the organization.
What You Will Do:
- Collect and review information & data from other departments regarding protocols, visit structures, payment terms and budgets.
- Participate in Pricing Kick Off Meetings to provide input during the site budget build process.
- Lead system setup meetings with stakeholders to collect and document system setup and payment requirements.
- Use the information & data collected to setup the internal payment system.
- Work with Data Management to ensure proper mapping of EDC visits to CTMS and Payment System.
- Review contract amendments to determine necessary system updates.
- Interface with IT to evaluate, resolve, and communicate system-related issues impacting users and escalate to the Systems Manager and Support Manager.
- Demonstrate understanding of the business' needs and priorities by working in conjunction with the application owner in troubleshooting issues, scheduling system changes, and coordinating between IT and the business to provide input related to requests for new system features/functionality.
Your Profile:
- Excellent attention to detail & accuracy.
- Outstanding written and verbal communication skills with ability to lead meetings.
- Prior experience working within a CRO.
- Prior experience with site budgets and payments.
- Confident in getting involved to obtain greater understanding of protocols, budgets & various business needs.
- Able to multi-task & problem solve.
- Bachelor’s degree is a must.
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What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.
Our benefits examples include:
- Various annual leave entitlements
- A range of health insurance offerings to suit you and your family’s needs.
- Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
- Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
- Life assurance
- Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.
Visit our careers site to read more about the benefits ICON offers.
At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here
Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.
Are you a current ICON Employee? Please click here to apply
