Manager, Investigator Payments

Manager, Investigator Payments- Accellacare

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

As a Manager, Investigator Payments, you will lead and oversee the end-to-end financial processes supporting the Accellacare site network. This includes managing sponsor billing through Accellacare’s CTMS system and ensuring the accurate, timely and compliant execution of investigator payments across clinical trials.

A key focus of this role is driving process improvement and optimisation across the billing and payments lifecycle. You will be responsible for identifying inefficiencies, implementing scalable solutions and enhancing operational workflows to improve accuracy, turnaround times and overall service delivery.

What you will be doing

• Leading the end-to-end investigator payments and sponsor billing processes

• Managing billing activities through Accellacare’s CTMS system, ensuring compliance and accuracy

• Driving process improvement initiatives across financial operations

• Identifying inefficiencies and implementing scalable and sustainable solutions

• Enhancing workflows to improve quality, turnaround times and service delivery

• Strengthening financial controls and reducing payment cycle times

• Supporting automation and system enhancements where possible

• Coordinating and managing the activities of the Accellacare Financial Operations group

• Ensuring all timelines, targets and quality standards are consistently met

• Driving performance, accountability and continuous improvement within the team

Your profile

• Bachelor’s degree in Finance, Business Administration or a related field (preferred)

• Proven experience in investigator payments or financial operations within clinical trials, ideally within a Site Network

• Strong experience managing financial processes with a focus on accuracy, compliance and optimisation

• Solid experience in pricing and investigator payments within clinical trials

• Strong understanding of the end-to-end financial lifecycle within a site network environment, from sponsor billing through to investigator payments

• Proven leadership experience with the ability to manage, develop and motivate teams

• Willingness to travel as required (approximately 10%)

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What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply