Manager, Patient Recruitment

Manager, Patient Recruitment

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

We are currently seeking a Manager, Laboratory to join our diverse and dynamic team. As a Manager, Laboratory at ICON, you will oversee the day-to-day operations of the laboratory, ensuring the delivery of high-quality testing services that support clinical trials. Your role will involve managing laboratory staff, ensuring compliance with regulatory standards, and optimizing laboratory processes to meet the needs of clients and internal stakeholders.

• Managing the daily operations of the laboratory, including workflow management, staffing, and resource allocation to ensure efficiency and accuracy in testing.
• Leading and supervising laboratory personnel, providing guidance, training, and support to maintain high performance and adherence to protocols.
• Ensuring that all laboratory activities comply with regulatory requirements, quality standards, and safety guidelines.
• Collaborating with clinical and project teams to align laboratory services with the needs of clinical trials and client requirements.
• Monitoring laboratory performance through key metrics, identifying areas for improvement, and implementing solutions to enhance quality and productivity.
• Managing laboratory budgets and resources, ensuring cost-effective operations while maintaining high-quality output.

• Bachelor’s degree in laboratory sciences, biology, or a related field is preferred, with extensive experience in laboratory management or clinical laboratory settings.
• Proven experience in managing laboratory operations, including staff supervision, workflow optimization, and quality assurance.
• Strong knowledge of regulatory requirements and best practices in laboratory operations, with a focus on compliance and safety.
• Excellent leadership and communication skills, with a collaborative approach to working with cross-functional teams and stakeholders.
• Proficiency in laboratory information management systems (LIMS) and other relevant tools.
• Detail-oriented, proactive, and adaptable, with a commitment to driving continuous improvement and ensuring high-quality laboratory services.

What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply