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Part-time Senior Study Support Assistant

  1. Sydney
JR146153
  1. Study Start Up
  2. ICON Strategic Solutions
  3. Remote

About the role

Site Support Assistant

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

Role: Study Site Support Specialist (Level 3)

0.6 FTE | Fixed‑term: May–November 2026 (with potential to extend)
Location: Sydney, NSW – Liverpool & Campbelltown

We are seeking an experienced Study Site Support Specialist (Level 3) to provide high‑quality administrative support across two established clinical research sites involved in a major metabolic disease program.

This is a part‑time, 0.6 FTE position running from May 2026 to November 2026, with strong potential for extension as additional studies activate.

About the Role

You will support two Sydney‑based research sites participating in upcoming studies within a large, multi‑study clinical program spanning obesity, diabetes, and cardiovascular therapeutic areas. This role focuses on administrative support and includes a structured, alternating weekly on‑site schedule across Liverpool and Campbelltown.

Your Responsibilities

  • General clinical trial administrative support
  • Preparing and organising study documentation
  • Assisting with site file maintenance
  • Supporting recruitment activities
  • Scheduling support for study visits
  • Liaising with site staff and stakeholders
  • Other administrative duties as required
  • 0.25–0.3 FTE at a metabolic research centre (Liverpool)
  • 0.25–0.3 FTE at a private research site in Campbelltown

What We’re Looking For

  • Previous experience in clinical research, clinical research site administration
  • Strong organisational skills and attention to detail
  • Ability to work independently across multiple locations
  • Excellent communication and stakeholder‑management skills
  • Understanding of GCP and clinical trial processes

Contract Details

  • Ideal start date: 4 May 2026

#LI-KA1

#LI-Onsite

What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

  • Various annual leave entitlements
  • A range of health insurance offerings to suit you and your family’s needs.
  • Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
  • Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
  • Life assurance
  • Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply

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