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Patient Engagement Strategist

JR072955

About the role

This vacancy has now expired. Please click here to view live vacancies.

ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations.

With our patients at the centre of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.

Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.

We are now recruiting for a very exciting Patient Engagement Strategist for the US. This position can be done remotely within the US.

This position will be measured based upon the effective execution of strategies and tactics that support Accellacare Research sites in meeting and exceeding study enrolment goals to meet revenue goals; through the increased leveraging of Healthcare institution partnerships; and through the positive feedback of key stakeholders served (Site staff, network staff, patients, investigators, healthcare institution partners; industry representatives).

What you will be doing:

  • Collaborate with Finance/Contracts during budget negotiations with regard to recruitment budgets, recruitment labor, and ensuring verbiage in the contracts benefit recruitment efforts for Accellacare Research.
  • Developing effective advertisement copy for patient recruitment efforts, including but not limited to print ads, online ads, patient letters and other EMR-based communications, physician letters, and more while following the appropriate Accellacare Research, Healthcare Partner, and Sponsor-provided brand standards
  • Initiating correspondence with sponsors/CROs for pre-approval of recruitment proposals as applicable and advertising campaigns which then can be submitted to the Regulatory Coordinator at each site for IRB submission; will make necessary revisions to advertising campaigns as necessary.
  • Work closely with assigned sites to develop communication and marketing strategies in order to meet site revenue targets and deliver on commitments to our industry partners.
  • Maximize healthcare institution relationships via EMR access, patient education, patient recruitment and related events. Promote integration and awareness throughout the institution, Accellacare Research organization and industry.
  • Development of community and industry outreach initiatives.
  • Contribute to industry marketing initiatives that effectively communicate Accellacare Research's experience and therapeutic capabilities in order to secure new business opportunities and the communication of the efforts and their results to key stakeholders within the organization
  • Communicate and provide guidance on tactical marketing functions for assigned sites to Communications Associate(s), including advertising placement, financial reconciliation of advertising expenditures, recruitment labor invoicing, web postings, mailings, emails, social media, etc.
  • Process all recruitment labor to maximize revenue by providing detailed documentation of the charts reviewed and completing invoices per the sponsor's specifications.
  • Collaborate with other Communications Strategists on budgeting proposals/pre-approvals and marketing materials development as appropriate.
  • Facilitate public relations efforts, including press release distribution, community awareness and education efforts.
  • Ensure Accellacare Research Communication and Brand Standards are used throughout the organization to ensure consistency, professionalism, and reinforce the Accellacare Research brand.
  • Complying with all federal and local regulatory requirements as well as company policies.
  • Provide guidance to staff on effective integration of BFF and GGI at the site level.
  • Any other responsibility determined to be necessary and appropriate for this position to ensure overall company success.
  • Travel: Travel to other sites within the network may be required to support increases in workload and, or studies/projects as needed.

What you will have:

  • You will have 1 - 3 years Marketing experience particularly in online Social Media platforms. Media experience would also be welcome.
  • Bachelors degree - This could be in Marketing or Life Science
  • You will need to have a desire to work in Clinical Research.

Benefits of Working in ICON:

Our success depends on the knowledge, capabilities and quality of our people. That's why we are committed to developing our employees in a continuous learning culture - one where we challenge you with engaging work and where every experience adds to your professional development.

At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs. In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.


If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

#LI-Accellacare

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