Patient Recruitment Associate

Patient Recruitment Associate - US, Blue Bell-Homebased

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

We are currently seeking a Patient Recruitment Assistant to join our diverse and dynamic team. As a Patient Recruitment Assistant, you will play a crucial role in identifying potential study participants and guiding them through the enrollment process. Your efforts will help drive critical clinical research that will ultimately lead to advancements in healthcare globally.

Increase the volume of patients randomizing from EMR/healthcare institution partner practices and Accellacare Research database
Follow Accellacare SOPs, COGs, training processes, and HIPAA regulations for EHR patient interactions including prescreening and scheduling patients using IRB-approved content
Deliver excellent customer service to all stakeholders at all times.
Screen potential study participants accordingly to protocol inclusion and exclusion criteria by asking study specific questions
Review, enter and edit patient information into clinical trial management software
Book patients into site schedulers ensuring that entries are accurate and up to date
Read and understand the purpose and inclusion/exclusion criteria for each protocol
Respond to all leads within a 24 hour time period
Identify appropriate study opportunities for interested volunteers based on knowledge of clinical trials and neighboring locations
Problem solve and create contingency plans to optimize enrollment

Bachelor’s degree in a health-related field or equivalent experience.
Previous experience in a clinical research or healthcare setting preferred.
Excellent communication and interpersonal skills.
Strong organizational skills with the ability to multitask.
Proficient in English and a good knowledge of Microsoft Office.
A strong desire to learn and grow in the clinical research field.

What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply