Principal Engineer II

Principal Engineer II - Mexico - Hybrid Model (Office with Flex)

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

As a Principal Engineer II at ICON, you will be responsible for leading engineering projects and initiatives that enhance our product development and operational capabilities.

What You Will Do:

This role is responsible for providing technical leadership, resolving complex network issues, supporting global infrastructure projects, and ensuring the stability, security, and availability of the enterprise network

Key responsibilities include:

• Lead the design, implementation, and support of a global enterprise network infrastructure, ensuring high availability, security, and performance.

• Act as the highest technical escalation point for complex network incidents, driving root cause analysis and long-term solutions.

• Deliver and support global infrastructure initiatives, including datacenter migrations, cloud connectivity, office deployments, and technology refresh projects.

• Provide technical leadership and mentorship to network engineers while collaborating with cross-functional and Cyber Security teams.

• Design and maintain enterprise networking solutions across routing, switching, SD-WAN, firewalls, load balancing, and cloud environments.

• Drive network automation, operational improvements, and adherence to security and compliance best practices.

Your Profile:

The ideal candidate should have 10+ years of hands-on enterprise networking experience, with strong expertise in Cisco ACI, Fortinet Firewalls, NetScaler/F5 Load Balancers, SD-WAN technologies (preferably CATO), enterprise routing and switching, and cloud networking.

Required qualifications and experience:

• 10+ years of experience managing large-scale enterprise network environments in a global organization.

• Strong expertise in Cisco technologies (including ACI), Fortinet Firewalls, SD-WAN (CATO preferred), F5/NetScaler, Azure/AWS networking, and enterprise routing & switching.

• Experience leading major incident resolution, infrastructure projects, and technical decision-making in mission-critical environments.

• Hands-on experience with network automation using Python, Ansible, or PowerShell, as well as network monitoring and performance analysis tools.

• Advanced English language level with the ability to collaborate effectively in a global environment.

• Strong communication, stakeholder management, and mentoring skills, with the ability to lead technical discussions across global teams.

• Industry certifications such as CCNP/CCIE, Fortinet, Azure/AWS Networking, CATO, or ITIL are highly valued.

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What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply